THIS ARTICLE IS DEPRECATED
SINCE THE PARAGON LEVEL CHANGES IN THE PATCH OF 23RD MAY 2024 THIS NOW OCCURS AT PARAGON 99, NOT 799, BUT THE SOLUTION IS THE SAME, I.E. KILL THE END RAID BOSS OF YOUR CURRENT DIFFICULTY
New version of the article…
When the player’s hero reaches Paragon 799 the game directs the player to view their hero’s inventory screen and to click on their XP bar at the top left. Upon doing so, the player is shown the two criteria for unlocking access to the Inferno difficulties and Paragon 800+, i.e.
- Reach Paragon 799 and
- Kill Phangwrth on Hell 8
Once both of these criteria have been met (i.e. your hero is paragon 799 and you have killed H8 Phangwrth) the game directs you back to the Inventory screen and to click on your XP bar again. At that point the player is given a short tutorial on the differences between Hell and Inferno difficulties and after viewing that they are asked to confirm that they wish to go ahead and join Inferno 1 difficulty.
After you confirm you want to proceed, Inferno 1 difficulty will be unlocked, your hero gains access to two extra weapon slots, combat stances become available and any XP you had earned whilst at paragon 799 will be applied and your hero paragon will progress to paragon 800 and beyond.
The game literally holds your hand through this process, tells you exactly where to look, exactly what you need to do, and tells you what’s going to happen and asks you to confirm you want it to happen.
You are not stuck at paragon 799.
This is not a bug.