Missing Telluric pearls

**[quote=“Aeron-11432, post:1, topic:6306, full:true”]
In addition to a description of the bug you are reporting, please provide:

Device Type: iPad Pro 5th gen
Device Model: Pro 5th gen
Device Operating System: iOS 17.6.1
Diablo Immortal App Version: 3.1.4.2398178

Hi a couple days ago I went to cash in my Telluric Pearls for a Blood soaked jade when I discovered I no longer had any Telluric Pearls. So I reported the problem to customer support who directed me here. So hopefully I’m in the right place and someone can help me find my missing 40 Telluric Pearls. I was missing 41 but 1 appeared in my inventory yesterday. Thank you Aeron #11432
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I have not received my Telluric Pearls yet. Is there something else I need to do?