Missing Essences, incorrect amount given

[RedOctober-12562]

Blizzard is aware of the issue, and continues to work on it. The post here indicates that it could take up to a week to resolve:

KNOWN ISSUE: Missing Spirit Essence

UPDATE 3 [MAY 1 7:10am PST]: Adventurers, we are aware of and investigating the discrepancies between how much Spirit Essence some players lost, and what they received back. This is going to take some time. We hope to be able to resolve this in the next week. We apologize for the extended inconvenience, but want to assure you we are going to do our best to fix this situation, and make it right, and that requires more time, investigation, and the collection of Data on our end. UPDATE 2 [Apr 30 …