we understand you’re looking into it however we have noticed that most of the players have reduced their resonance below 10,000 and due to this the players ranging from 12,000-13000 resonance are suffering and not getting matches. i have received a message that we dont see the point to continue increasing the resonance since there are no matches for those who choose to play at a higher resonance. Unlike before in 10minutes we can get matches, with that system players do not want or refrain from lowering their resonance due to the unknown possibility of who they will meet, unlike now players of the same resonance are guaranteed to meet meaning they have high possibility of not meeting 12,000 to 13000 resonance. we are hoping it could be fixed soon because we have not been playing battlegrounds for almost a week now. Blizzard should find a quick solution to this problem for me before the whales run out of patience in this game, and the complaints are low, because the people who actually have this problem are high-resonance people like me, and the servers where the resonance are low.
This issue is quite noticeable. Not being able to get BG games for over 10 mins. And when I do I am vs’ing really low resonance players or F2P players. I don’t find any joy in playing BG matches like that.
I am in a low population server as well so it doesn’t help.
Overall, I believe the entire BG MMR needs to be fixed. Classes should be evenly distributed, Secondary Gems need to be fully accounted for as well as Resonance in BAG.
If a player has unlocked a certain resonance, the game should just register that character to have that secondary.
in my server most of hi reso have low down their reso to get a MM (some even bought a gem to match low reso player) they keep the secondary stat, which a big prob for us low secondaries - we are wipe out in a second - your choice - u can low down ur reso like most of our high reso players in our server to play pvp BG [its a big havoc technique now among all player - and they stop upgrading their gem and focus on normal gems