Legendary gem upgrade

In addition to a description of the bug you are reporting, please provide:

Device Type: PC
Device Model: DIY
Device Operating System: Windows 10
Diablo Immortal App Version: current

I have an echoing shade 3 star rank 4 in gear. Went to upgrade it to rank 5. States i need 1 rank 1 and 2 rank 3. Got them.

Tried to upgrade to rank 5, The rank 1 was deemed acceptable but only 1 of the rank 3s was deemed acceptable. I can see the toher obe but can not select it.

None are dormant.

Took a lot of work to get this far and now it is bot possible. Why?

Are both r3 gems unlocked? I noticed recently in runes that locked runes weren’t visible in upgrade UI. I had to go in to inventory to unlock the rune, then reenter the upgrade ui

1 Like

Gem is locked…

Gem is unlocked…

If you click the padlock symbol, it’ll toggle between locked and unlocked.

When you’re in the Jeweller’s interface, and you’re attempting a gem upgrade, when you click on the Auto Fill button, it will not use any gems that are locked.

Thank you all so much. I did not know that could happen.

1 Like

Locking gems, runes, charms, gear is really useful when there is stuff you DONT want to sell, or break down. But also a PIA if you forget our do it accidentally