Gem drop rate is not correct

The other day, I used exactly 100 legendary crests in the game and received only three 2/5-star (2-star) gems in return. And even the number of 2-star gems was very low. How can I improve my character like this? Players like me, living in countries with currency exchange issues, find it very hard to compete with others. Don’t the game developers see this? I’m sure there are other players who experience the same thing. I want this situation to be fixed, and I expect compensation for the resources I spent.

Three */5 star gems seems about right, the pity counter ensures you always get one after 50 crests if you otherwise have been unlucky.

In fact you seem lucky rather than unlucky.

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Officially the drop rates for each Legendary Gem are:
~75% 1-star
~20% 2-star
~4.5% for all 5-star
This does not mean you will get 75 1-star, 20 2-star, and 4.5 5-star per every 100 crests, each drop is independently calculated.

And for every “bad stretch” of odds, I’ll see people saying they are having amazing odd, with 2 5-star in the same 10c run… It’s all a numbers game. You will get another run, with better odds.

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