Why do you continually allow AFK/Lazy farming to occur everywhere and every day in the game? This is a clear violation of your EULA.
"Cheating: Create, use, offer, promote, advertise, make available and/or distribute the following or assist therein:
- cheats; i.e. methods not expressly authorized by Blizzard (whether accomplished using hardware, software, a combination thereof, or otherwise), influencing and/or facilitating gameplay, including exploits of any in-game bugs, and thereby granting you and/or any other user an advantage over other players not using such methods;
- bots; i.e. any code and/or software, not expressly authorized by Blizzard, that allows the automated control of a Game, or any other feature of the Platform, e.g. the automated control of a character in a Game;
- hacks; i.e. accessing or modifying the software of the Platform in any manner not expressly authorized by Blizzard; and/or
- any code and/or software, not expressly authorized by Blizzard, that can be used in connection with the Platform and/or any component or feature thereof which changes and/or facilitates the gameplay or other functionality;"
Your EULA clearly states “…advantage over other players not using such methods”. Players creating parties where all or perhaps all but one player is standing still, with their pets set to Aggressive, and continually attacking (clearly using a controller, software, or other device) to hold down the attack button; are collecting experience, items, and gems while not playing the game.
This is being done throughout the game and has been reported on by many people for over a year. I know many people have stated that they continually report these players, yet they are not banned.
They are clearly violating your Eula Cheating section number 2, which states:
“bots; i.e. any code and/or software, not expressly authorized by Blizzard, that allows the automated control of a Game, or any other feature of the Platform, e.g. the automated control of a character in a Game;”.
Why do you continue to look the other way on this matter?
If players are not actively playing the game, they should not be rewarded with experience and items for exploiting your unwillingness to properly enforce your EULA. You need to clearly state that such behavior is not allow and ban anyone that is doing this. How is this profiting you?
Continual allowance of this behavior is discouraging gameplay from your legal players which respect your EULA, since they are at a clear disadvantage to these cheating players who can farm 24/7 while your legal players are working. Losing players from allowing this behavior will cost you revenue, not create it.
Please enforce your own EULA and fix this unfair advantage to your legal players who follow your EULA.