I am very certain that I have purchased 《Diablo IV: Body of Hate ™》 The DLC is on the Steam platform, but it is locked in the game ,and I really cannot play the DLC content.I am sure that both my Steam platform and 《Diablo IV》 have been updated to the latest version, but I still cannot play the DLC in the game. I think the reason why I cannot play is that this DLC has not been added to the Steam platform account library, but I have already paid the required amount. If I cannot play, it is unfair.
Steam platform transaction number:3771281535989359419
Battle.net platform order number:#KR377660866
My Battle.net account name:谢花郎#3146
My Steam platform account name:谢花郎
The Ultimate Edition DLC is locked in the game and cannot be played
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