Sure, already contacted their Tech Service and they told me to keep asking online or go to a local tech service.
So gonna keep complaining, clowns like you are always ready.
5 Likes
sorry you’re having an issue comprehending that tech support people (phone, email… other players on forums) are trying to help or explain that support people have a hard time fixing issues without some information…
your pc BSOD crashing doesn’t tell anyone here anything except that you’re having an issue. nobody can troubleshoot “my pc is crashing”.
some context to the crash … log files, images of error reports… steps you’ve tried to alleviate said issues… are all helpful in diagnosing.
you coming in here acting the “clown” as you call others is just ignorant.
Thats the thing, if someone knows his PC from every component, and is telling you that the game is acting and its current version is messing the pc, then is the current version of the program acting up.
Maybe some components, i have updated all software to current versions, and was good until saturday version of the game.
You dont need to change something that is working properly when the bad thing is the game.
5 Likes
ok, enjoy your issues then i guess. gl man
Just gonna complain until the next hot fix is here and hopefully fix the mess they did with the current version of the game.
3 Likes
This is happening to me also. This is BS that it is a toss up if I will be able to get into a game or not. Why is it so hard to get this correct.
3 Likes
Update today nuked the game. Full PC reboots <1 minute into loading the game. Played it every day since Season 4 launch. But sure, it’s probably my PC, not Blizzard.
2 Likes
i was constantly looking at my CPC, GPU (usage and temp} and memory while playing today. before crash, non of them are being over-used nor overheated. Bliz cant convince me that its my system. its them and wtever they did to season 4, cuz i didnt have any issues in season 3
4 Likes
Same issue. Get stuck in “queued game start pending”, then it just spins until I time out, Tried playing at various times, but same result. Never had an issue until 4-5 days ago. Haven’t been able to access since last week.
1 Like
Same here. Latest/patched/cleaned/omptimised everything on my ROG Zeph, turned everything in game off/low, 1080p.
Runs like tero-tero, and I’d say 4/5 zone teleports result in a DC, with a crash to desktop every couple of hours.
Also program termination takes a full 30+ seconds, even when trying to club it to death with the task manager, crash-to-desktop or a rare normal exit command.
CLean your shader cache files of the card and the ones of directX, stop all the BS your pc must be handling in the background, i.e colorful useles gadgets. check your off-loadings in the network adapter. exclude d4 folder from antivirus scans (gotta trust LMAO), I run a 3 year old pc at 1440p 100 fixed fps and I don’t experience anything what you say, I periodically clean it.
Clearly major issues with the game at the moment. So many people are crashing. My windows install is fairly new/clean and still have loads of issues.
I’m done with this season as well as the constant crashes have made the game unplayable for me.
13900k, 64Gb of RAM, 4090 RTX, fully updated Windows 11, Fully updated driver suite plus BIOS. The system is custom built and extremely stable with everything else I play.
I’ve also reinstalled the game and repaired twice, turned off Platform Crossplay, DLSS etc. Nothing has helped.
Not much point asking for a Blizzard response. To me, this issue is fair representation of the state of the company nowadays. Here’s a list of crash reports for them to chew on though…
8144AD9F-DACE-46DB-87BB-4976524BE9EA
E91D1165-7E0C-4085-AB67-D8134887E3E0
7115705B-8877-41D2-9748-E557B949CF5E
6C58EEB3-B63E-46CB-A73B-0E990ACC727C
8C4C1A7D-E503-40C9-96F9-E107A1C20382
8B033C95-C429-4CB9-9BD7-B3F816EFA93E
0CDF0007-9392-4E75-82FA-7F1937FE16D1
71851B30-32D2-4D49-B230-4FDC1C1A6B9E
53C82506-594D-46E2-8E5C-AA0A1CF2E613
E8C63B2D-C8DE-4418-A6A6-37D63C8C23FA
DD6E5679-EA81-4910-913E-C356BBF2C0FA
9E43725E-EA74-446D-ADB3-FACC59038C08
@Blizzard Support…Enjoy!
5 Likes
Special fun is doing beast in ice… Couse when you dc - you loose sigil.
Thanx Blizzard ! Good job.
1 Like
I’ve never had crashing issues luckily, but the game for me has mostly been pretty stuttery since launch. In 3 particular areas, such as the lower PVP zone, Caldeum, and the area north/north-east outside Gea-Kul I get HEAVY stuttering to the point it’s practically unplayable, and I basically never go to those areas for any length of time.
Unfortunately I’ve had these issues since launch, have reported it multiple times anywhere I can, and nothing has ever been improved for me. I’ve tried every single thing I can think to try from re-installing the game, changing all game settings, windows settings, Nvidia settings, bios settings, different SSDs, and nothing makes a single difference. So, I’ve honestly lost hope Blizzard will do anything to improve this for me.
1 Like
E 2024.05.21 18:51:21.321970 9682 [Online.Systems.CUserProxy] Failed to send find user proxy request via BGS | bgs_error_code: 3027
| W 2024.05.21 18:51:22.646026 9682 | [Game] UIDownloadImage::FetchImage invalid url and version |
|---|---|
| E 2024.05.21 18:51:22.733385 9682 [WarpManager] sOnHeroListCallback - Error Getting list of heroes | error_code: ERROR_USER_PROXY_NOT_AVAILABLE (397000) |
W 2024.05.21 18:51:22.958341 9683 [Interface.BgsLow] W 18:51:22.958305 [RPC] |event=rpc_connection_status_queue_not_empty|class=rpc::ConnectionManager|method=DestroyConnection|numPendingEvents=1 (C:\Fenris\shared\Contrib\bgs-sdk\6.2.1\src\low\rpc\rpc_connection_manager.cpp:152)
|W 2024.05.21 18:45:55.603994 1219|[Online.Systems.CPresence] Unhandled bnet account presence field | presence_field_id: 23|
|—|—|
| I 2024.05.21 18:46:03.195279 1446 | [WarpManager] Waiting for destination warp… |
|---|---|
| I 2024.05.21 18:46:03.227974 1447 | [WarpManager] Portal completed |
| I 2024.05.21 18:46:03.228874 1447 | [Game] Can’t find player to snap camera |
| E 2024.05.21 18:46:03.293382 1447 | [Game.UI] UICharacterSelect::UpdateInfoContainer - Failed to find hero digest |
W 2024.05.21 18:51:35.636639 10060 [WarpManager] Disconnected from userproxy during loading
Not sure if this helps at all, I can upload the Fenris files where ever if needed.
I just finished a completely fresh install of windows, from a full format and everything, just installed the drivers and updated windows, installed diablo 4 and had the same issue immediately 
This is super frustraiting as my brothers computer in the next room who has the same gpu as me but different cpu and ram(DDR5 compaired to my DDR3) and it runs perfectly fine on his computer, its the strangest damn thing. His computer is an intel something with 8gb of ddr5 + pagefile. No idea where to go from here other than wait for the devs to fix their issue. Im able to play on my account on his computer no problem.
Not sure it’s a good thing I’ve found so many other PC players with the same issue.
I’m on a Dell XPS 15 9520. Always keep it updated. No high-res textures. Graphics turned all the way down. I even removed my enterprise-grade firewall from the equation, thinking UPnP would help, and it kind of did, but I’m still crashing a good bit.
But, after reading through all of the replies, here, this issue looks to be with Blizzard’s code.
NGL, I’ve pretty much lost faith in Blizzard, but I was hearing good things about this latest season, so I thought I’d give it a go. It ain’t going too well…
2 Likes
Same here, after S4 dropped my game started peforming a lot worse, freezing more frequently and my PC heats up more. Can’t recall this being the case on PTR. Devs seem to have screwed something up with the new graphics
My experience today:
I logged on to do a world boss with 3 minutes to go. Initial load to game was normal. but as soon as I tried to teleport to Zarbinzet, I got stuck on loading screen until windows told me D4 had stopped responding. I then closed the D4 from control panel and restarted the game. Found out teleport to Zarbinzet had worked. Then I ride towards world boss, game freezes until windows tells D4 has stopped responding, I decide to wait longer, it clears up in another 30 seconds, then freezes again for 20 seconds. I of course find world boss had been killed. Try to close D4 and it freezes again.
I have had issues like these since last Friday. Before that it worked great.
1 Like
I got exactly same issue.
After last samll update, im crashing constantly, specially in towns, when opening map, or porting to new place.
gtx 4070, 32 gb ram, i7 14700