Random Crashing with 2.0 - Never Happened Before Update

Updated to 2.03. Played 2 hours great then just crashed with Fenris error

2 Likes

pls fix those game crashes i lost so much loot wasting tributes or boss mats its just frustrating :-/

2 Likes

Seconding this. Constant crashing under the latest VOH 2.03 patch. Season 5 no crashes.

Crashes to desktop with Fenris error.

Happens randomly, vendor, dungeon, public event. It can happen anywhere.

Then you LOSE the boss mats you were using, lose the buffs, lose the dungeon key. The game is centered around collecting boss mats and when you lose them it is totally unacceptable.

4 Likes

I have the same problem, on a laptop, I already thought that the problem was in my settings, because I was doing some things in parallel. But later I saw that the problem is only in this game.Blizzard just screwed up, I understand, updates, but to be so critical, my laptop stupidly crashes and thatā€™s itā€¦

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My issue is resolved after I removed the latest Nvidia drivers. I am now running 556.12 and have been stable for 2 days (13 hours). Before it crashed every 1.5 hours to 2 hours.

Anyone got a fix for Xsx? I can log into the game, but the moment i open a waypoint, options/map or use any skill the whole console shuts down. I have done every single thing any troubleshooting suggests, and just now did a full factory reset. Issue still persists. Microsoft support ruled out any hardware issue and blizzard support told me to reinstall while ignoring the list of what iā€™ve already done.

So. Blizzard once again answered me, their solution was to look at the forums for a solution.

6/5 incredible, astonishing.

1 Like

Same here with AM4 X570 RoG Strix, 5900X, 3090 FE, 128 GB, WDBlack 2TB NVME.

Same issue as most here since Vessel of Hatred launched. None of the patches since have helped, and the last one even made it worse, adding in framerate drops and stuttering. Game crashes after about 60-90 minutes with the Fenris error.

Intel 12900k, Nvidia RTX 3090Ti, 32GB RAM, 2TB NVMe

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Tried the ol ā€œNVIDIA driver rollbackā€ and no bueno. Same old crapola: ā€œNetwork Disconnect - The game connection has been lost: your client has been disconnected from the server.ā€

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6 more errors from today:

16AFD059-803B-479B-BE03-574159EED5BC
E981E98B-901A-44CB-8D24-85650A42F0C8
B48C9CDD-A299-43D4-B8D9-499A369E9DC9
29F1F702-6A49-499C-9AA6-13F74A107B63
AF773FF1-156F-4F17-A048-AEE629AC36A6
9B337512-9F2F-4132-9419-E6AC042ACBF6

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FYI

Rollback is inconsistent.

You need to use DDU to remove it properly, and you need to follow the steps on their website for it to work correctly.

Driver 561.09 has been working when using the DDU tool.

Download the tool, download the driver, then follow the instructions for best results.

If you only use the rollback, or donā€™t follow the instructions, it may fail to fix the issue.

96D79D1A-E9F5-4B73-A18A-0EF4A2B6B9C3
Hereā€™s another.

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Seemed to have fixed it on my end at least temporary until itā€™s patched with no crashes for the past 3 days, Something to do with RTX settings in graphics options, I turned those off even though I shouldnā€™t need to with a RTX 4080 and have not had any crash since.
Give it a try and see if itā€™s the same issue and then we can at least narrow the problem down if it fixes it for other people as well.

Pretty much a guaranteed crash around the 3 hour mark if I happen to play a longer session. Blizzardā€™s way of reminding me to touch grass?

Intel 9700k
Zotac RTX4070ti
32mb GSkill TridentZ DDR4

2 Likes

Iā€™m having the same on an RTX3070. With how buffs are all cleared when you log out and back in itā€™s basically not playable like this.

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Heres some more crashing errors for ya from today ,

A484CBC4-7890-4EA3-BD8D-25F30962924C
D8DF8180-FDE0-47CB-A439-9E4C9BE1C4B3
954328FB-2941-4280-A35D-DC264DEFB3AF

1 Like

CPU: i9-12900KF
GPU: RTX 3080
RAM: 32 GB DDR5
MB: Z690-F

All games I play run at max settings with no problem.

D4 crashed, and now my mythical uniques are goneā€¦ seems like a hack or an extreme gamebreaking bugā€¦

1 Like

Frequent crashing every 1 to 2 hours.
This time i was blasting undercity with a legendary tribute (Chance for mythics) resulting in crash.
I cant tell how this sucks :triumph: :rage:
And still no reply from Blizz? I cant beleive it

3070, 5900x,32 gb

1 Like

I contacted the support, and they shared basic troubleshooting steps with me. LOL

I told them that they should look into this issue, because there are a lot of people suffering from it. And here is their answer:

"Hello,

Thanks for taking the time to get in touch with us and Iā€™m sorry that I wasnā€™t able to get back to you any sooner.

Customer support is only able to direct to our technical resources to help address your crashing. If you are unable to resolve the crashing issues you seeing in Diablo IV, you will want to reach out to a local technical troubleshooter or talk with other palyers on the game forums or other fan websites:
shared basic troubleshooting page here again

Thanks once again for giving me a nudge. Once more, I apologize for the wait, so thank you for your patience. Have a wonderful day and take care of yourself.

All the best, o7"

I miss the good old times of Blizzardā€¦

3 Likes