Yep, also getting this. Been having driver timeout issues constantly since the beginning of the early release - only blizzard games are causing this. High end PC as well.
Blizzard finally came back with some realistic advice, I’ve uninstalled a few things and updated some others and the crashes are less and less frequent. Here’s the full reply from Blizzard support:
I hope you’re doing well.
First of all, sorry for the response time, we’re receiving a lot of tickets at the moment, we’re trying our best to answer everyone as soon as possible.
Thank you for taking the time to recontact us regarding a crashes issue on Diablo 4. I know this situation can be frustrating, it’s never fun not being able to enjoy a game. Don’t worry, we’ll try to solve this together.
First of all, we received some similar reports but nothing has been confirmed so far, we’re still collecting informations.
There’s a few manipulations to perform to try solving this problem or at least, reduce the frequency of crashes.
Please make sure that everything is up-to-date on your computer, especially the bios :
In some cases, disabling the XMP solved the problem.
Your graphic drivers might be partially corrupted. You should uninstall them using the DDU program before performing a clean install.
It could be caused by another program. To rule out most of them, please perform the steps of this following article :
Some programs can still cause problems, even when deactivated. To be safe, you should temporarily uninstall :
- Armory crate
- asus AI suite
- asus rog gamefirst (rog live)
- aura lighting sync
There’s also the Geforce Experience sharing/shadowplay to disable, same goes for the Windows DVR/gamebar and the Discord overlay.
Ingame, lower the game settings and set a fps cap (60 for example). Also uninstall the HD assets. Try playing in a windowed mode and at a lower resolution.
You should also check if there’s any overheating issue :
If you don’t see any improvement, we’ll need an updated version of your diagnostic files for more troubleshooting :
Hoping that these manipulations will be helpful.
Thank you for your great patience. I wish you the best. And enjoy your week-end !
Can’t post links (even to blizzards own website…) so find and replace (dotnet) with .net and you can follow them