Man, Davil, thank you for writing all that up, even if it was just to feed the troll. I took the easy way out and just ignored Piorunz.
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I put the game in Windowed Mode and in my last playthrough, it only shut down once.
It’s already a step forward (irony aside).
Please Blizzard, give us some feedback.
Going on Day 2 for this happening to me. Played every beta and from Early Release until then and 0 crashes. Something really broke the game for me. Seems to be a memory leak. AMD card.
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Guy u respond to have absolutely no idea what hes talking about or just trolling for entertainment.
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Was happening to my wife’s computer on 6800xt during beta and release. Tried a different OS drive and it’s stable as long as I also remember to spin the fans to 90% or higher.
My 3090 and OS have been fine during the beta and the first week. Come Saturday and it’s a mess. The shut down gets triggered by HDR and on Character Select screen. Windowed mode and HDR off helps get passed it by eventually crashes after an hour or so. My GPU and VRAM have waterblocks. Temps aren’t the issue
Take a look at his messaging activity. Guys a loser on forms all day.
Need to flag/report his posts.
First off the game/drivers/windows crashing is VERY different than the computer black screen reboot/shutdown. The crashing is caused by D4, no question there. The computer reboots/shutdowns, that the post you were quoting was referencing, are not. Those are hardware issues.
Now back to your logic, your thought is that Blizzard coded computer shutdown, fan speed, core/memory clock, and voltage control into D4? 99.9999% chance that isn’t the case and since Power and heat are what kills hardware it’s not D4 specifically causing the shutdowns. It might be the catalyst, but it’s underlying hardware defects/issues. If we are going by chances of you knowing what you’re talking about it’s also a big fat zero. On top of Blizzard not coding that stuff into the game, there are also firmware/bios safeguards in place that software cannot bypass, will not allow the cards to go over a certain voltage, and will throttle the cards based on heat shutting down if heat gets too high. The voltage control on software is basically a suggestion that says “Hey if you’re temp isn’t too high you can use more power”, that doesn’t mean it will. Unless you physically mod your graphics card or flash a custom bios on it your chances of causing a card meltdown are slim to none unless the card already has a defect.
I had the same issue with WoW. I could play every other game fine, I could run stress tests on cpu, gpu, memory all day without an error. In certain zones/dungeons(like mists) my computer would blackscreen freeze for a second and then reboot. I would restart and log back in and hit another reboot after a few seconds, and then on the 3rd try I could be logged in for hours without issue. Deleting a certain cache folder seemed to stop the restarts for awhile but eventually they would come back. I RMAed everything in my computer and still crashed, HAD to be the game right? Reinstalled windows, reinstalled Wow, nothing else on the computer no add-ons still crashed. RMAed everything again and guess what? It was the CPU(5900x). Check your event viewer for errors like WHEA 18 and 19.
There are also KNOWN issues with higher end newer graphics cards, especially the 3080/90, having transient power spikes. You’re not going to see these with ANY monitoring software because they last <100 MICROseconds, the polling period on every software is FAR longer than that so you won’t see it if your computer didn’t shutdown. The card suddenly requests 2x max power and the PSU/Motherboard can’t handle it so it shuts down. All the hardware can technically be “good” but the combination isn’t. If you’re running a high end 30 or 40 series card, not sure about amd but assume it’s a possibility, with <850w and more likely <1000w PSU, it can absolutely be a power issue causing reboots/shutdowns. The 10 and 20 series cards can do this as well, but you would need to be running a much smaller PSU and their spikes aren’t as high.
There is also issues with Gigabyte putting out faulty graphics cards. Some have bad caps, some are physically cracking at the locking tab and that bricks the card. AMD 5xxx CPU early steppings have issues, I also wouldn’t rule that out with the 7xxx either. Could also just be a dying PSU.
I will say it again, if your game/drivers/windows is crashing/freezing then it’s D4. If your computer is blackscreen rebooting/shutting down then it’s almost certainly a hardware issue. D4 being incredibly unoptimized is just stressing hardware in untypical ways and thus previously undetected hardware issues/defects are coming to light.
This has nothing to do with shilling for Blizzard, they need to fix their buggy/laggy game. That doesn’t solve the hardware problems though and waiting for Blizzard to fix the game to then find out that wasn’t the issue just potentially takes people out of their warranty period. I know it’s not what people want to hear because hardware is such a hassle to diagnose/RMA, but blackscreen restart/shutdowns are a hardware issue.
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Good points, the transient power spikes, reminds me of the GN vid, guess I need to upgrade my PSU, I do have an old 1200w PSU but not sure if safe to use that instead. Current PSU is 850w.
I’m having this problem as well. I have a 3090 and I’ve monitored the temps, it gets to a steady 70 degrees and stays there, but I still end up with my computer shutting down randomly when playing. Sometimes it’s when I teleport back to town, sometimes it’s during a cut scene, sometimes I’ll just be out running around the world. I have the latest Nvidia drivers. I’ve tried capping FPS to 120 and even 60 fps, neither helped.
A few days ago, I played for hours and it only shut down my computer once. Today, it’s been happening every ten to twenty minutes. Other games are fine. I have a Corsair 850W power supply, 7700x processor, Gskill 32GB of RAM.
It’s weird, because when the computer shuts down while Diablo is running, I can’t just hit the power button. I have to flip the switch and wait a second, flip it back, then I can use the power button to turn the whole PC back on.
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Exactly the same behavior on my end. Running fine for hours, then my PC is suddenly shutting down completely. Have to flick the switch of the PSU off and on again, otherwise the PC won’t turn back on. Happened 5 or 6 times already, twice after teleporting to the Tree of Whispers.
Diablo 4 is the only game where this happens.
Ryzen 3700x
Geforce 3080
32GB Crucial Ballistix 3200 DDR4
Corsair SF750 PSU
Drivers up to date, temperatures normal.
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Same story like the lads above. Game worked fine for a week. Today PC shuts down every 20-30 min, then I have to flip the switch on the PSU or my on button doesn’t work….
CPU: 9900K
GPU: Evga 3080
32Gb RAM Corsair
PSU: 850W NZXT
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“D4 being incredibly unoptimized is just stressing hardware in untypical ways”
Thanks for trying to explain that it’s a hardware issue. However, this phrase of yours that I highlighted is exactly what I want to be resolved from the beginning of the post / release of the game.
If the game stresses my hardware (and a lot of other people’s) in an abnormal way, is the problem with the game or the hardware?
What I’m asking Blizzard is to identify these processes and optimize them.
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Been playing fine since day 1 of early access and as of this morning my pc will shut off several times instantly during gameplay. Checked the usual, temps, drivers etc and all seem fine. No event in event viewer like you would usually get with a hardware failure so hard to troubleshoot.
Sad times as was really enjoying the game but this makes it unplayable. Played some other games and all working fine with no shut down.
I’ve been having the same issues as well since Saturday.
CPU: i7-8086K
RAM 16GB DDR4 Corsair Vengeance
EVGA RTX 2080 XC
PSU: 550 watt (From what I remember)
Same problem here (13900K/4080). Looks like they found something, it´s pinned. But not fixed yet.
Okay maybe my “solution” to going on Ultra may seem stupid but yes. Got shutdowns again.
But now I can play on any kind of setting. Just made sure that I had no resource-hogging apps, like Chrome, running in the background.
I fixed my black screen GPU crashing for D4, I changed my PSU cables around from a single PCIE power splitter to two separate PCIE power cables, and it has been two days now with no issues. (Gigabyte RTX 3090 + ASUS THOR 850W plat)
So it’s not really a “faulty GPU” issue but rather it’s a power supply problem.
I had to help out my Nephew tonight with his hard freezing randomly:
His appears to be heat related. We have managed to get it working a lot better after making some adjustments and tweaks.
He will update me after he has a chance to play it for an extended period if any of this helped or not.
But maybe that will help some of you.
It’s happening to me, too. I’ve run through the gamut of checks and tests and can’t resolve it at all. Only this game. Nothing else, no matter how I stress test things. It must be an absurd spike, whatever it is.
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Shuts down my computer within the first 10 seconds of the game starting. If I have the Task Manager open (in front of the game)- the computer will stay running, with the game running in behind the Task Manager. Temps are fine. Drivers are up to date. This is the only game that does this.
If I click over to the game- the computer immediately shuts down. I would normally think this has to do with hardware- but after all the people that I’ve seen complain about this issue- specific to D4, now I’m on the fence, lol.