[Main Thread] Extreme FPS drops - June 2023

Hi there,

Had no issues on server slam or open beta. Now the game is unplayable, screen freezes and frame rate drops to <5 every 5 seconds.

Specs:
RTX 3070
Ryzen 5 5600x
32 GB DDR4 RAM

I have tried the following without success

  1. Turn graphics settings to low
  2. Revert graphics card driver to previous versions (was up to date)
  3. Check internet connection - stable. In game latency generally 120-250 - stable.
  4. Check GPU / CPU / RAM resource utilisation. None of them are being pushed, all within norma limits.
  5. Check GPU function with stress testing / other games - no issues

Any suggestions would be much appreciated. Thanks!

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Pretty much same issue here. Interestingly, every time i adjust my settings the fps drops even lower, adjust back to default settings, max 4fps. I played server slam with 0 issues. Running a 2060 super, task manager showing only 10-11% utilized.

It seems we all have a similar problem, hopefully we can get some sort of solution sooner rather than later. I am clueless at this point. Especially when we all have good functional computers.

same issue here but changing settings to medium then back to ultra fixes it until i load into a new zone.

Same here, 9900k+3080 fps stutters from 150 to 4. damnit

also noticed that my gpu core goes from 1920mhz to 210mhz while stuttering

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My symptoms are stuttering every 10-15 seconds and it drops from 200 fps to 120. Weirdly the GPU utilisation drops to 0% when it stutters so there is something weird going on.
No matter what setting I play on (low or med) it still stutters.

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Was getting frame drops and rubber banding like crazy. Closing the battle net launcher solved it.

I also have fps drops on the RTX 4080 from 300 to 20 for no reason…

Same issue here with GeForce GTX 980, set to low and getting 4-5 FPS with random spikes upward of 50.

Edit: This happens immediately with launching the game, does not change within dungeons. Closing the launcher did not help. Game has been reinstalled in a new drive, drivers are all up to date.

Edit 2: I rolled back to an earlier Nvidia driver and it did not help either. Network was already set to Public.

Same issue with rtx 4070

Same for me, got 300+ FPS then screen freeze for 1s and got huge fps drop. Happen like every 30s, usually when i move zone to zone or boss kill or huge pack kill.

Playing in ultra, high, med or low doesn’t change anything.

  • i9-13900KF
  • RTX 4090
  • 64 GB DDR5 RAM
  • Windows 11
  • Latest nvidia drivers (535.98)
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Some people in another thread have said changing network status in Windows from private to public may fix the weird fps drops. You can also try disabling Nvidia Reflex, if it’s enabled. Another suggestion by Blizzard was enabling the “play in background” setting, under the sound settings.

A lot of people suspect the FPS drops are due to excessive device polling, as seen in the fenrisdebug log file.

I have a 5900x and a 3080 Asus Rog, gigabyte motherboard if that matters. And everything is updated… Everything lol

I even have rbar enabled, my gpu utilization is fairly low in diablo max maybe 20%

I was playing with dlss balanced and I’ll have a steady frame rate and then suddenly drop 70-100 fps. I would say it happens every 10-15 seconds and I eventually crash from the game.

The not sure how to fix I have looked for every possible solution.

I even have QOS enabled in my router

Same issue for me.

The only temporary fix, and it doesn’t work every single time, alt tab out for 5-10 seconds and back in.

It will fit it momentarily but sometimes it works for longer times.

Still it’s RIDICULOUS that we have to even do this.

I’ve never played a launch game with this issue. Can’t fight bosses. Game is unplayable.

2 Likes

Same issue for me, NVIDIA GTX 3080, Intel I7-8700k.
FPS spikes every 2-3 seconds.
Even with settings set low and DLSS/Reflex both off.

problem is known since beta. sadly still no fix.

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This is indicative of something wrong in the game that is failing to keep the GPU core and memory clocks elevated. Usually this happens only if the game is in the background. If it is happening while in the foreground there may be an issue where either something is intervening and stealing focus from the game app or there is a bug that needs to be rectified.

I strongly recommend setting the Battle.net app to close when launching a game. Leaving it open eats a lot of resources and its various pop-up windows can steal focus from the game, causing issues. Best to never have it open while playing any of Blizzard’s games.

No no no no no no no NO. Never, ever change from private to public. In addition to opening yourself up to malicious attacks you would otherwise be shielded from, it can and often does break functionality in apps that expect no changes to your network status. Changing to public is very bad advice and should not be followed.

2 Likes

same here, I’m getting random stuttering and massive FPS Drops during some battles, I’m using an optimize setting to avoid FPS Spikes and I’m getting solid stable fps, but sometimes and randomly I’m getting a massive FPS DROP during some battle (and killing me) even with low mobs in the area.

RTX2080TI/i7/32GB (updated driver) WIN10 Latest Build.

I even opened a post regarding it.

Had this issue with:
AMD 7950X3D
NVIDIA RTX4090
32GB RAM

Couldnt remember I had this issue in the beta.
But for some reason DLAA was enabled by default… I switched it to Quality for DLSS and it seems to fix it for me

Hey all, please head over to our main thread. We have discovered a few fixes that have worked for half of us. Best advice is near the 150th+ post onwards.

1 Like