Like many others, I am a playstation player who bought the Ultimate Edition and have been hit with the missing valid license error. I was able to get into the game at one point, however, so I believe my issue might be more specific. Here’s whats happened:
• I bought the game through playstation. The account has playstation plus active, and this is the account I am trying to play on
• My playstation account shares its games with another system, however, that other system/account is not trying to play the game, only the main one that purchased the game
• I was able to briefly get into the game, but this is where I think a unique issue to me occurred
• I realized that my playstation account had be connected to my incorrect battlenet account
• I then removed my connection from the incorrect battlenet account and connected it successfully to my correct battlenet account using the battlenet website on my computer
• In game, my battlenet account did not update, so I restarted the game with the hopes of refreshing it, only to be locked out for however many hours its been. A long time.
• None of the supposed ‘miracle’ fixes that random people online have suggested work for me
• The recent patch on Playstation did nothing for me either
• I was able to log in post-patch with my brother’s playstation account who does not own the game on playstation. His account could not open the game, but when I opened it with my account, and swapped to his profile, I was able to sign in as him. ( He bought the game on Xbox) but it still worked and I was able to play as his Xbox character, on my playstation, with his playstation account. Wild
I believe that my swapping of the connected battlenet account may have caused an issue that may fall between the cracks and I just want to make sure it gets some visibility among all the other issues people are having.