Im freaking getting tired of this mini disconnection ON TELEPORT

[DTMAce-1687]

Well, that is now 3 confirmed that I know of that were actually still trying to run this game from a HDD.

When the recommendations state it needs to be on an SSD.

However, there are several that are on SSDs having this issue.

It only confirms my suspicions that there is an underlying performance related reason causing this issue.

[WolfHeart-12914]

Hmm I do have D4 saved to a different drive than all my other games. But it is an ssd, maybe I should reinstall and download it to the other drive with all my other games?

[WolfHeart-12914]

But what would cause D4 to work the first 4 or 5 patches with no issues?

[WolfHeart-12914]

Hmm so I did some digging and it looks like the D drive I saved D4 to at first is an HDD. My C is my SSD, so that could be the issue.

[DTMAce-1687]

That’s simple enough to try.

Copy the game folder to the SSD (if you have enough space)

HOWEVER.

If your SSD is small (like 256GB or less) I don’t recommend this. The game will eat nearly half that space and put your SSD at risk of failing faster if its pushed near to being full with the game on it.

My OS is running on an NVME 1TB Kingston Fury Renegade drive. (7k read, 6k write)
This drive also houses D3, D4 and OW2. The rest of my games run from a 2TB Samsung SATA SSD.

But I have optimized my system for this setup and use less than 30% of my OS drive, even with the games installed.

[marcin-22181]

But how u explain for most people including me it started right after 1.1.1 patch. I played 1.1.1 patch day before patch go online. Have 0 issues, and when i go offline to download new patch it started disconnect on teleports. First i think its cus patch hour and server problems. This disconnects never stopped.

[WolfHeart-12914]

That’s what happened to me too, hopefully switching it to my ssd works.

[DTMAce-1687]

@marcin-22181

But how u explain for most people including me it started right after 1.1.1 patch. I played 1.1.1 patch day before patch go online. Have 0 issues, and when i go offline to download new patch it started disconnect on teleports.

@DTMAce-1687

Keep in mind, I know Diablo IV is one of the most sensitive to network issues games I have ever played.

@DTMAce-1687

So while these teleport disconnects seem to be symptomatic of one potential problem, they may be triggering a disconnect in the case of someone that already has twitchy internet to begin with, for one reason or another.

@DTMAce-1687

I have no idea why one specific task in the game would bork a connection. That makes no sense to me. So there has to be a correlation between something on the system and the problem, the internet those affected are running on, something.

I have nothing else to point a finger at, and saying its HAS to be Blizzard’s fault is not the answer, otherwise more of us would have the problem…

And these are just from this thread.

I think that (since the patch) there is a possibility it introduced a change that impacts anyone with enough performance problems (both hardware and internet) that for some reason affects a small amount of you with a disconnect during teleport specifically.

But outside of the ones posting here, I have no hard data.

That said, at least 3 of you are running on a HDD, which is not recommended at all for this game. That delay in loading files from a slow mechanical drive might indeed be responsible. Sure it was fine before the latest patches, but it is also not part of the minimum or recommended specs according to the website:

Minimum Requirements

Operating System
64-bit Windows® 10 version 1909 or newer

Processor
Intel® Core™ i5-2500K or AMD™ FX-8350

Video
NVIDIA® GeForce® GTX 660 or Intel® Arc™ A380 or AMD Radeon™ R9 280 - DirectX® 12 compatible system

Memory
8 GB RAM

Storage
SSD with 90 GB available space

Internet
Broadband Connection

Resolution

• 1080p native resolution / 720p render resolution, low graphics settings, 30fps

Recommended Specifications

Operating System
64-bit Windows® 10 version 1909 or newer

Processor
Intel® Core™ i5-4670K or AMD Ryzen™ 1300X

Video
NVIDIA® GeForce® GTX 970 or AMD Radeon™ RX 470 - DirectX® 12 compatible system

Memory
16 GB RAM

Storage
SSD with 90 GB available space

Internet
Broadband Connection

Resolution

• 1080p resolution, medium graphics settings, 60fps

[WolfHeart-12914]

Ok I teleported 4x to major cities with no issue. It does look like it’s an HDD issue, at least for me. Woot! Now I can play!

It’s still weird to go 4 or 5 updates and patches with no issues though.

[airbus-6895]

Ok guys, turn out my D4 was installed on my HDD. After i re-installed it in my SSD. The game run flawlessly without any issue / dc. I too like alot of you here did not face any issues previously, only after patch 1.1.1.1

[marcin-22181]

i have ssd, 0 hdd in my pc:D

[anon221303]

I have the same issue for months. Started after same patch as others. Can’t play a new character on season 2 if it’s not fixed, since I can’t portal to town to sell ,salvage, nothing. It’s walk or DC.

I play on cloud gaming service Boosteroid. They say they use SSDs. Internet connection is solid.

Is this not urgent from dev perspective? Is it something we need to fix ourselves or move on?

[anon221303]

Why does my post keep disappearing?
Same issue here for months! Can’t play season 2 because I can’t portal to town. Please help

I play on cloud gaming service Boosteroid. They say they use SSDs and I have solid internet connection.

It could be a user issue. If so, we’re all screwed unless we buy and test new hardware?

[anon221303]

Same issue here, I posted in this same thread over a month ago. I have SSD with solid internet connection. I can’t play new season because I can’t portal to town.

[DTMAce-1687]

@marcin-22181

i have ssd, 0 hdd in my pc:D

@anon221303

SSD with solid internet connection.

Be that as it may, considering several have fixed it by changing their drive setup, that tells me there is something performance related that is now affected as a result of the patch.

In other words, despite you two having an SSD, apparently you are still encountering enough of a performance hit that it borks.

Are you two on a SATA based SSD, or an NVME SSD? For whichever it is, let me know the size, model and rated speed and/or tested speed if you can of the read and write ability. But definitely post with make and model and type.

You can use this tool here for a basic and fairly close test. Be sure to test the drive the game is installed on.

https://sourceforge.net/projects/crystaldiskmark/files/8.0.4c/CrystalDiskMark8_0_4c.exe/download

Thanks,

[anon221303]

Thanks for the reply. Unfortunately I can’t know, as I play on cloud gaming service Boosteroid. Their tech support said they use SSD’s but that’s all I can find out.

[DTMAce-1687]

@anon221303

as I play on cloud gaming service Boosteroid.

Oh good god.

I don’t have any idea how well the game will work there. I haven’t encountered anyone that was using Boosteroid to play D4… So, no idea what might affect it there.

[anon221303]

Why? They provide almost almost all modern games. Again, worked great until the patch. I might have to look elsewhere though if I feel determined enough to try and figure out how to keep playing

I understand that’s an outlier

[DTMAce-1687]

Well, I know what it is. But its not something I have any clue how to help you with.

And as I said, your the first person to state they use it for D4. So… Most of us play from our own PCs… lol

But if I had to guess, their system setup might have some performance hits that are causing this to happen, like people with PCs trying to play the game from a HDD.

If the game gets enough of a performance hit, apparently it causes it to timeout during teleport.

Obviously something changed with the patch, but its only affecting a small amount of you.

[anon221303]

Makes sense. And probably explains why it’s not “fixed” for us