Has anyone refunded yet? Are they denying them?

PC General Discussion
23

https://us.battle.net/support/en/help/product/diablo4/2090/2091/solution

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its not us at all. Blizzard is throttling its server so it can only accept so many people. theres a blue post about it. They are “looking” into the disconnects but they are keeping the player base small apparently.

i got to level 10 and couldnt stand it anymore. I hope they fix it this weekend or next weekend will be a plague, and more refunds from people.

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If you’ve played for 2 hours (which includes waiting in the queue) then it may not be refundable.

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So basics of economics is that my money is worth more today than it is in the future, so by paying early I did in fact pay more for the beta just on sheer economics alone.

That aside, playing early was a listed perk of buying early. This whole argument of it being a “bonus” and we should just expect 2 hour queue times is silly. I expected 2 hour queue times in the past, but this is not their first rodeo so there really is no justifiable excuse for it. And if there is a justifiable excuse for it, I think the paying customers deserve to hear that excuse directly from staff, and not you.

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…smh But it IS extra to play the beta. You had to put money up front for a game releasing in June.

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but its not since the amount doesnt change.

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you paid for a game coming out in june, until then everything has an * next to it.

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Nobody is interested in your excuses for them.

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here you go. An update regarding queues and server disconnects

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Yeah that was over 4 hours ago.

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ya i dont think you know how programming works.

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Because it’s not necessary in 2023. They’ve been doing this for 20 years.
How many other big devs still do this? How many other games have betas and launches that are crippled to harvest strain data “just in case”?
It’s obsolete.

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You don’t know a thing about me, so you can live in your ignorance.

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Its a Beta… the whole damn point is to find problem. Guess what? We found one, now you throw a fit?

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Bliz: Yeah… we know there is a problem… and umm… good news! We’ll have it fixed (maybe) by NEXT WEEKEND!!

wth??? We pre-ordered to play THIS weekend and you’re intentionally limiting logins (they said so) because… well everyone wants to wait 2 effin hours to login only to get disconnected AND START ALL OVER… Are you kidding me??? It would literally take your entire day to play (maybe) for an hour or two game time…

BOTCHED!

Seriously thinking of refunding to send a message… unacceptable… how about you fix it now not NEXT weekend! Ah, they could give a crap…

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No.

The wait time to change your poopy diaper is 3 hours.

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then refund it and take up less space in the queue. good riddance

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this statix dude is a geniunely white knight moron lmao.

Early access for this week’s beta IS part of the package. People pay to play test the game, not the server even if it’s a stress test. Why act like this is Blizzard’s first rodeo in prepping servers? This is a 3 decades old company we are talking about, they already had gotten their protocols sorted out back in the 90s then went downhill

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Wait, you say they don’t need beta weekends, but this beta weekend proves they need beta weekends, because these problems occur. Of course Bliz hoped for a smoother experience.

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45

Yep, already refunded.
Nope, not a problem at all. Was completed within 2 hours.

They have a direct link for refunds rather than having to contact support directly.

No issues whatsoever refunding the purchase.

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