Hi all -
Reports and the issue was brought up with the team since the 1.0.3 patch was released. They are investigating on their side. We will have updates when available.
42 Likes
Thank you. Please let the team know this issue started with hotfix 10 for quite a few of us.
I appreciate the communication.
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Thank you so much, we all appreciate the acknowledgement.
Prior to latest big patch had no crashing issues, after the latest patch I get the following: game will slowly start to add micro-stuttering after running several dungeons in a party. workaround is to quit client and reload (feels like a memory leak). issue is inconsistent but frequent enough to notice. rubberbanding/stutters appear more and more frequently as the number of dungeons run increases per play session. additionally, getting random crash-to-desktops. these were 0 prior to latest patch.
i have made sure to update to the latest nvidia drivers (536.23) to ensure there isnât a driver bug. previously was running (535.98). crashes are happening both with latest and launch-stable version of nvidia drivers.
system is i9-9900k + rtx 2080ti + 32GB memory + 2TB nvme disk + win10 x64 pro (+latest updates), running windowed-full-screen mode.
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Yes ive noticed microstuttering too,
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please fix this soon
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Yes finally some response from CM. Please fix this ASAP. This should be the priority as the weekend is coming.
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Plz Radar, before the weekendâŚthe inlaws are coming I need mah game man
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That is all we needed. Not that hard to update the community on why a 90 dollar game canât be played. Thank you.
3 Likes
Hopefully this includes them looking into the SEVERE micro-stuttering of the game now. I cannot move around without feeling like Iâm in a slideshow.
I run at 120 FPS and have more than enough resources available to ensure Iâm putting performance > graphics quality and the game struggles and bounces around between 80-115>120 FPS.
It really is jarring and not fun.
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Holy cow, they do exist. My relief is palpable. Thank you.
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I run 10900k 5.1ghz and 4090 3030mhz and i get micro stutter too and im hitting 240fps
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We had to contact on twitter though to get their attention⌠hopefully moving forward we get more transparency
thanks. I was about to submit a very nasty slashdot submission about it, lol.
I play on PC, my wife plays on PS5 and we are both getting ânetwork disconnect the game connection has been lost: your client has been disconnected from the serverâ our internet has no issues and no settings have been changed. Sometimes when the game ACTUALLY lets us in, our character is invisible and then again we get the disconnect. I havenât been able to play for two days now! Is this the same crash everyone else is getting?
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im getting the samething SeeBreeze. i called my internet company and its not on their end. check my connection several times and still the samething with the constant disconnect. im getting sick and tired that i might just stop playing all together.
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Hey pez, not sure if this matters or not but just gonna reply some already-posted error logs to you.
This repeatedly shows up in the fenris log pre-crash:
|W 2023.06.29 18:40:53.316977|[Online.Systems.CPresence] Unhandled fenris game account presence field | presence_field_id: 11|
|â|â|
|W 2023.06.29 18:40:53.350269|[Online.Systems.CPresence] Unhandled fenris game account presence field | presence_field_id: 11|
|W 2023.06.29 18:40:53.350528|[Online.Systems.CPresence] Unhandled fenris game account presence field | presence_field_id: 11|
|W 2023.06.29 18:40:53.350646|[Online.Systems.CPresence] Unhandled fenris game account presence field | presence_field_id: 11|
|I 2023.06.29 18:40:54.018036|[WarpManager] Portal completed|
|I 2023.06.29 18:40:54.066792|[Game] Application Deactivated. Active: 0 Minimized: 0|
|I 2023.06.29 18:41:00.959918|[Game] Application Activated.|
|I 2023.06.29 18:41:06.788934|[BgsClient] CPresenceHandler::_DoUnsubscribe already not subscribed for account. | account: 83539027|
|I 2023.06.29 18:41:08.288877|[BgsClient] CPresenceHandler::_DoUnsubscribe already not subscribed for account. | account: 302956835|
|W 2023.06.29 18:41:14.872031|[Online.Systems.CPresence] Unhandled fenris game account presence field | presence_field_id: 11|
|I 2023.06.29 18:41:18.088481|[BgsClient] CPresenceHandler::_DoUnsubscribe already not subscribed for account. | account: 53369935|
|I 2023.06.29 18:41:18.890855|[Game] Application Deactivated. Active: 0 Minimized: 0|
|W 2023.06.29 18:41:29.157543|[Online.Systems.CPresence] Unhandled fenris game account presence field | presence_field_id: 11|
|I 2023.06.29 18:41:50.158925|[Game] Application Activated.|
|W 2023.06.29 18:42:00.715453|[Online.Systems.CPresence] Unhandled fenris game account presence field | presence_field_id: 11|
|W 2023.06.29 18:42:24.497831|[Online.Systems.CPresence] Unhandled fenris game account presence field | presence_field_id: 11|
|I 2023.06.29 18:42:28.217584|[Crash] Thread âMainThreadâ handling fatal error|
|I 2023.06.29 18:42:28.219115|[Crash] UnhandledExceptionFilter|
|I 2023.06.29 18:42:28.219333|[Crash] Crashed thread: âMainThreadâ (0x2c80)|
& then after a system memory report:
UNHANDLED EXCEPTION: ACCESS_VIOLATION (c0000005) at:
DBG-OPTIONS
DBG-ADDR<00007FF7F352131F>(âDiablo IV.exeâ)
DBG-OPTIONS<>
Think I might delete the fenris.exe from my diablo 4 folder & file repair, see if that does anything.
This could be a placebo but I did disable Razer Chroma Connect on my rig and that night I was able to play for a couple hours with no crashes. Will have to test further but so far that looks like it might have done the trick for me.
All the things I did last night for stability seem to not be working today lolllll. This some weird shi
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Same issues here since update. Crashes randomly inside of the first 1-2 minutes, occasionally I might make it to 5 minutes. Iâve tried every âfixâ thatâs crossed my screen with zero success. Beyond frustrating but not much I can do but wait it out at this point.
10700k
6950XT
Win 10 Pro
32GB Ram