I’m going to start by saying this to Blizzard: I want either my character back or my money.
I started my first hardcore character a few days ago. I grinded out to level 41 and had just got started into Act IV. Everything was going great- I had fantastic gear and my Necromancer was shredding… Until i got the prompt “Network Disconnect, The game connection has been lost: your client has been disconnected from the server.”
My internet didn’t go out as I was still talking to my friend through discord. I have 1 gb hardwired internet too. I thought “surely since this was the game’s error, my character will be fine”, but I took the screenshot just in case. Glad I did. Unfortunately I can’t link them in the post.
I clicked “Accept” and when I was brought back to the main menu, all I saw was my level 36 barbarian and a level 7 necromancer, both on eternal. I still had hope. I restarted the game client and to my utter dismay was greeted with this lovely prompt:
“Hall of Fallen Heroes, Your fallen character has gone to the Hall of Fallen Heroes. You can find it in Collections.” Yes, I screenshotted this too.
I can’t believe I spent so much time on this game only to have it all erased due to an internal error. I even bought the platinum edition or whatever the most expensive one is called. Now I regret spending hours grinding out a character only to have blizzard remove it. I’m furious and I have literally no desire to restart this game knowing I could get caught in an internal error that erased all my progress. I don’t even want to play on eternal anymore. I feel robbed. I feel cheated. I want my character back. Please blizzard. Just bring back Hades.
If not, I’m going to spend just as much if not more time trying to get my money back. Hopefully the Blizzard team will save me time and effort by doing the right thing.
I would either stop for a while or wait for patches to fix server issues. I feel you bro I really do:/ spend 40 hours in the last 3 days for it all to disappear Infront of my eyes without control.
I feel your pain, but mate, why would you even start on Hardcore if you are not ready for such things? It has been happening since D2 HC and will continue happening.
You’re not alone, we’re all waiting for blizzard to make a post on these internal issues. Random disconnects/lag/rubber banding/crashes has killed too many and is NOT part of the HC experience. It’s ridiculous and it’s the worst feeling ever.
HC is exiting and more intense as every moment matters and every move you make could be your last. There’s no coming back from a death. A lot of us feel your pain and please just ignore the trolls that say “maybe hc isnt for you” “game error is part of the HC exp”.
I lost an 83 due to a disconnect after hardly getting any sleep and grinded hard over the weekend just for blizzard to take it away with a game disconnect randomly. Take a moment and try again but do not forget how it’s more important to fix the blizz shop at an incredible speed than to retain players. Maybe they still don’t know how to fix disconnects, maybe they don’t care. But it’s clear that we’re being ignored 100%
Hardcore is supposed to be fun but they repeated a terrible mistake they did with D3 which is the character timeout that keeps your character in the game after quitting. They rather you dying than “abusing” the game. The escape scroll is basically an instant logout. But you can’t use it is you are offline
Blizzard has been fairly solid on the “we don’t roll back HC characters” for the lifetime of Diablo. There is as one small time they did in D3 and people just exploited it to dupe items.
I’ve been playing HC since D1 but… time is less now so my main character is SC with a HC side character for fun. If you can’t “afford” to have your progression loss - due to real life time commitments or the loss itself - then just play SC.
I know that my tldr of “suck it up or change” sounds harsh but it is also the blunt truth
The first one is always the worst, and server issues being the cause sucks, but it comes with the territory. You’d be just as upset if you died because of your ISP cutting out randomly on you or the power going out. Both out of your control. It’s not like Blizzard thought to themselves, wait, wait, ok, do it now and we’ll kill that Necro.
Use the Hashtag. Maybe Megan Fox will give you a shoutout on Twitter to make it sting a bit less.
You are not gonna get your money or toon back. Welcome to hardcore. You die you die even to dc. It’s always been that way. Clearly hardcore is not for you maybe play softcore.kid and stop crying about something that has always been. You act like the millions of us who have been playing hardcore since the og days we have lots thousands of toons to dc and other game bugs. Part of hardcore clearly not for you kid
for those “waiting” until they “fix” the disconnect issues… yeah, there’s literally never going to be a time when they can guarantee you will never disconnect from the game. they don’t control the entire internet. so you were still on discord, doesn’t mean anything, other than your connection to your friend (if discord is p2p) and/or the discord servers was still valid. yet at the same time your connection to the Diablort servers was not. both can be true. welcome to HC
Even the first character to reach 100 died due to DC and you’re asking for proof haha It’s a common issue with this mode, there’s not a perfect world that power / connection lose won’t exist but there’s still a lot of DCs from server too, otherwise We won’t see this on each hotfix notes
You have started playing HC in first week of the game, what did you expect? That the game will be super stable?
Risk was takes from your side and tbh, nobody will ever create 100% stable game on all devices. World is not perfect and nobody will ever tell you that this wont happen in the future one again.
If you are not able to accept and understand that risk, HC is not for you. Game will be polished during upcoming months, so situation will be much better… maybe wait till main improvements are finished.
I have also died (lvl 47) and I’m going to create new char and play again, coz its reason why we love HC…
Don’t play hardcore if you get attached enough to a level 40 character that you’re begging for a restore.
Personally, as a long-time HC player I’m avoiding the mode until all of the technical/bug/balance issues are ironed out. Will probably play HC in season 1.
I would never play HC in an online game if you can die while not even online connected to the game. That’s ridiculous. But at least if you choose to play HC you know what you’re in for.