The long loading times / major lock ups was caused by not having HD assets installed. I know it’s a weird thing but it does fix it. I reported this issue ages ago still not fixed. Forcing some to download an extra 44 GB just to fix that problem.
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Well its not the HD assests in my case… back to the drawing board… so frustrating…
same problem fix this
cant log in, was working last night, now no go, just restarts to launch, no error msg
so disappointing… received an email telling me that the season is almost done… a whole season without playing due to this issue of the game not launching…
another new season… another update… now to wait and see if it fixes the problem *fingers crossed…
Same issue. I haven’t seen it start after 15m. Brand new PC yesterday. Everything else is playing fine. Has anyone from Blizzard responded. Has this issue been open and untouched for months?
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Zero blizzard reply…
My issue I press play on my pc from the battlenet. It goes to launching then revert to play never starting. I have unistalled and re-installed the game still not working.
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new update, same problem… click play and nothing… sits there saying now playing and then see it sitting in the task manager… nothing more
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I am having a similar problem. I launch the game and it starts playing thr background music for the game. Completely locks up my laptop. Idk if its the switch from the gpus or what but my wife has the same laptop and hers never does it. Any ideas?
same issue started for me yesterday… I’m on a new-ish PC… I reset/recovered the thing to factory settings… re-installed the game and the problem persists.
glad it’s not just me I guess, hope we can understand and fix it soon
Happened to my mate 3 days ago, now its happening to me. Says playing now, but doesnt play. Im going to try starting from the folder.
Hey I have also the same problem since the new update, also some weird crashes when the game is running.
I tested a lot of things and what helps to start diablo is to press play on battle net. Wait a bit you must see diablo4 process in taskmanager (its sometimes hidden in a process from battle net) then you close battle net and wait. The game should start now, then you can reopen battle net
Nope… that didn’t work for me… waited more than 5 mins and still nothing… see the process sitting in task manager but nothing more…
Just wait a bit longer before you close battle net. Its really weird, thats the only way I can start it at the moment on 80% chance it works for me. It has something to do with battle net launcher, I hope they will fix it somehow.
I have encounted this error a few times with previous patches, usually i had to reinstall the game to get it to resolve. Today however this doesnt seem to work. I have reinstalled the game twice, run scan and repair, even removed and reinstalled the high resolution assets. After my most recent reinstall of the game I am getting the following error when opening the game from the battle net launcher
Unsupported 16-Bit Application
The program or feature “??\C:\Program Files(x886)\Diablo IV\Diablo IV.exe” cannot start or run due to incompatibility with 64-bit Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available.
Finally have a solution… Sophos Anti virus is the issue… turn that off and hey presto Blizzard apps work
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I played the trial version. I then bought the game a couple weeks later when it went on sale again and then had the same issue as above. Launcher says launching and it never does.
I have now fully installed Linux Ubuntu MATE and the issue still persisted. I have more than the minimum requirements and I can play Throne and Liberty which is about the same requirements.
Exact same problem now. Zero fixes work about to lose my actual mind as this is my only available gaming time for a bit.