I have made a post about crashing, often while moving around town, looking through my stash, clicking on waypoints, etc., and doing mundane things. However, I realized my graphics driver was out-of-date, so I updated it, which fixed many of the crashes.
However, my client has still been crashing since then. Several times now, I was in the middle of Infernal Hordes, but these were few and far between. What has been happening more often is when I’m doing nothing. My toon would just be parked in town while I was responding to my emails, and I’d see the client disappear and the customary crash report window. It happened three times in a row within half an hour just now!
Been having this issue since Season 5. All my drivers are updated. Graphics are lowered in game. I’ve uninstalled and reinstalled. I’ve ran as admin. Still crashes. I want to play this game so bad. So frustrating.
My PC specs are:
RAM: Corsair Vengeance RGB Pro 16gb
CPU: AMD Ryzen 5 3600
Motherboard: MSI B-450 Tomahawk Max
GPU: EVGA GeForce RTX 2070 SUPER XC ULTRA
SSD: 970 EVO Plus 1TB Internal SSD PCIe Gen 3 x4 NVMe
When it comes to random crashes only when gaming - my first thoughts goes to how ‘tight’ you’re running the computer; meaning the timings and clock speeds, memory, cpu, and graphics card. ‘loosen’ the timings a little bit, 5 or 10% and see if the crashes persist.
don’t listen to people like this.
I used a evga 2070S since the betas. no problems at all with it.
even played with a 980Ti for fun. currently using a 4070Ti with a -400Mhz underclock
/edit
@Pern what other games are you having issues with if any?
Before you do anything - look at what the Game set your FPS at.
A couple of friends with brand spanking new computers were having some crashing issues.
The FPS was, by DEFAULT, set to MAX.
Once they toggled it - there was no longer and never a problem since.
That’s them…
Also - If you don’t have the current ‘biggest baddest’ Comp or specs that are above lowest rated “optimal” for the 4k or Ultra whatever it is Graphics pack download/install - remove it.
It’s not necessary if you have it installed and are encountering issues with performance.
I know a fair number who have very good systems and had issues with the 'Ultra xyz gg GFX Pax", got rid of it, turned everything to Max settings(in the Basic Install) and never had a problem since and experience a really nice GFX-ical game.
Some parts of your rig might be up to snuff while others might not be.
This game is nowhere near some epic, groundbreaking “Feast for the Eyes” and Ultra 99999999HD 1milK stupidvizion is nothing special.
Make the choice: Aim for smooth gameplay(which the game really truly has) at the expense of mediocre graphics to begin with…
Or - try to eek out every pixel with a system that might not be able to handle it and a CORE Build that was not optimized from the very beginning - and suffer painful crashing and issues…???
If I still worked at a shop with plenty of spare parts I would start swapping out your Motherboard. Take the side off your computer and with a good light and a magnifying glass look at your capacitors for any sign of swelling. MSI is a decent manufacturer but they are not top tier.
Unfortunately it is time to start the long process of troubleshooting and testing components individually, and running stress tests.
First validate that your mobo has the latest bios, and install any chipset drivers.
Secondly make sure your SSD is healthy.
Run memtest from boot.
Validate D4 files via repair.
Make sure your operating system has the latest updates.
Run Furmark for a couple hour at least straight.
Run Unigine Heaven for a couple hours straight.
Thoroughly check your ping and packet loss.
Run the game with MS latency visible “Ctrl + R” twice in game, bottom left.
Run D4 at low gfx setting, and bump up if stable.
Make sure frame gen is turned off, in game.
set FPS max in game and, to your highest refresh in GFX control panel.
Been having this issue on and off since Sopen beta.
What helped me was turning textures to medium.
Another issue that seems to still be unresolved is crashing if the game is installed on a NVME drive. Doesn’t happen often but when it does I have to shut down my PC in order to fix it. Moved the game to SSD and no crashes.
That’s good advice. Generally I disable Vsync in every games, because it’s huge fps eater, and it’s to “synchronize” with monitor frequency. But even “unsynchronized” it’s fine for me I don’t see any difference except better fps then.
