Can we PLEASE get some information on all of the latency issues and rubberbanding?!

I just paid $100 to get a VPN to see if that would help and it did nothing for the latency.

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Having same issue.

I reported this issue back during the first beta. The problem persisted into second beta, And the server slams.

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I also cannot play because of stutterring, which is funny because during some time periods (early morning here) the game ran perfectly fine, but every passing hour it just becomes terrible and then unbearable.

Trying to install the high-res package as I’ve tried everything by now so I wouldn’t mind this…suggestion…which probably will result in nothing as I’m 100% sure it’s a server side issue, not on me…

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Same here, from San Diego CA USA. Can only play the game OK after 10pm PST. Durig weekday evenings, or saturday afternoon so far it is unplayable… and this cost me 70$. Blizzard isnt the same company anymore. Talk about being cheap!

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Make sure your VPN is set to either Chicago or La, whichever is closer those are where the Blizzard servers are located. I just went with the one month with Express, but it is utter BS that we even have to try this. If that dosent work, dropping particles and graphic settings to give the servers less to load helps.

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Same here. Diablo 4 is unplayable at the moment. Constant lag, rubberbanding, and disconnections. Often immediately when entering the game. Sometimes the game can hang when booting. Login screen will freeze without showing the “Logging in…”. Otherwise the lag starts immediately after joining a server. The game doesn’t seem to want to respect the disabled crossplay settings either. Fine with all other games. Restarted the modem, reset connection settings, replaced the modem, and attempted several other troubleshooting strategies to no avail. Gigabit internet. It’s likely not my network. Internet is fine with all other games, streaming, etc.

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Really feels like only a minority of players are having this issue sadly. Game ran so much better June 1st for me lol

Ok so over the past two days I have had almost no lag or rubber banding. Did Blizzard do something or am I just getting lucky and being directed to the right server? I wish Blizzard would respond to this so we know what is going the heck on in hell…

just lucky. its definitely not a small amount of players with this issue

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I was thinking the same thing and just lagged out durring a nightmare, it killed me and the the spikes are lasting longer now. Less often but instead of lasting 20-30 seconds its a couple minutes now. Seems like its actually worse some how. Still not even a peep or a whisper from blizzard about this issue.

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I have been posting about this in various other threads, but hadn’t seen this one.

Those of you having issues here, I could use help in gathering data:

I need as many WinMTR’s ran to help pinpoint the issues with people’s connections.

So go here and follow the directions for how to run the MTR:

You can also run the PathPing/TraceRT here:

And there is more info about these tools here:

I’m trying to pin down on how many ISPs might be blocking the D4 traffic. And I have found more do than don’t.

But the more of these than can be ran and posted, the better. Feel free to post your results here, and I will go over each of them when I have time inbetween everything else I have going on. lol

Thanks!

And why would for ex my ISP block specifically D4 traffic and for no other game this doesn’t happen ? I’m based in Europe with 500mb optic fiber connection. Have never had this kind of issues with any game - including D3 Overwatch etc.
Wouldn’t be easier for Blizz to admit they @#$# up and just can’t provide a few proper servers or add some more for the people that paid good money to play their game? This company has gone from bad to worse - literally thousands of people are complaining about these issues and i haven’t seen anything from them beside the fact they blame the community of course.
This was my absolute last time i spent money on something from Blizzard

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sounds very likely to be the reason

Well, my theory is the ISPs for some reason don’t like the traffic. Kinda how some routers and modems have been crashing with D4 traffic.

And I agree, there must be something wrong with the traffic if these potential issues are being caused by it.

Not sure where you’re from, but one thing contributing to the latency issues is that Blizzard has chosen to not add any regional servers (unlike with pretty much every other Blizz game). So the entire planet is connecting to Kansas in the US.

I’ve tried to come up with a reason why they set up such ridiculously garbage network infra. My guess is that they want to make sure their favourite US streamers have a higher chance of winning the hardcore race. Nothing’s gonna hamper everyone else more than a poor network connection. Hell, as a EU player I won’t even attempt hardcore with the latency being what it is.

Whatever the reason, unfortunately when I try to bring this up it falls on deaf ears from both gamers and Blizzard.

I am having the same issue, my typical ms on blizzard games such as wow is 60ms this is good for me as I am in Hawaii, connecting to west coast server. Playing diablo 4 I am averaging 140-1000ms when it spikes. I have done a lot of tests and I am good on my end.

When I checked the IPS that my Diablo 4 is connecting to I got Georgia, Atlanta and the Netherlands. Being bounced around to so many different ips in different locations would explain imo why I dc every time I try to load into a different place in the game and it’s using those ips to load me into new areas.

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Aye, that’s definitely not going to be helpful. I really can’t wrap my head around that every Blizzard game has proper regional servers except for D4.

Ive lost TONS of nightmare dungeon because of this STUPID disconnect thing!
Suddenly i was encountering severe rubber banding, and finally disconnected.
And it happens the same time as helltide starting,
Ive feed up LOOSING nightmare dungeons again and again.
I might have maxed out my glyph if not im loosing to these STUPID disconnects!

Why I POST this? Because ive been disconnected AGAIN!
Not playing anymore! Loosing NM dungeon tokens again and again and again.
Im Feed up! Better not play

if you cant FIX rubber banding and disconnects, THEN DONT let NM dungeon goes away if you logged out!

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So basically it means at every disconnect we are not in Kansas, anymore ?