Can we PLEASE get some information on all of the latency issues and rubberbanding?!

A trace route revealed this for me.

tracert 30.170.230.40

Tracing route to 30.170.230.40 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms <1 ms <1 ms 192.168.1.1
3 3 ms 4 ms 3 ms 10.100.2.254
4 4 ms 4 ms 3 ms 167.142.7.82
5 4 ms 4 ms 4 ms 167.142.66.157
6 9 ms 8 ms 8 ms 167.142.66.81
7 8 ms 8 ms 9 ms ins-mc4-lo0.mpls.netins net [167.142.66.69]
8 9 ms 9 ms 9 ms ins-mt1-lo0.mpls.netins net [167.142.66.61]
9 10 ms * 10 ms e0-4.core2.msp1.he net [184.105.250.69]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Seems to me like something is getting lost along the way big time.