ngl I don’t care if it’s one person engaged in a labor of love in their spare time, or a team of interns, or just decided via poll by Make-A-Wish kids.
These are problems with the company as a whole and the minutia of “why things are still like this at this moment” don’t have much bearing on their long history or impact on the enjoyability of the product.
Yes, and we are still stupid enough to install PTR, test things, compile detailed feedback so they can ignore us more.
How about next time everybody just sits tight, doesn’t even enter? Let them break some sweat when they start season untested and Tal6FB4 rampages?
But no. Big wig streamers will always have to show off how “op” a new build is when run by a pro player with 6k+ paragon. So it gets ruined for the little guys who could have some fun with it.
Exaggerating much? Do you actually think this person can’t find a single hour of his “one day per week” to take a look at his users needs and say a few words?
Advocated that stance a couple of years ago actually.
Just don’t do the PTR and let’s test stuff when the season starts. A season is like 3 months so a couple of days spending on what works wouldn’t be a big deal now would it?
Games 1 week after realease have way better balance than this patch. Classes that can oneshot GR150. Classes that have 4 S-tier and 4 A-tier builds. Classes that don’t even have one A-tier build. Classes that have been weak for 23 consecutive seasons. How hard is it to make a pyramid for every class? 1 godlike build, 2 very good, 3 mediocre and 4 of bad/meme builds. Of course you have to play the game first to realize what can be done and this apparently is not the case here.
No, not at all.
As a developer in such a situation you usually don’t just want to reply with a few words, but at least give somewhat thought out responses. From my own experience with working on in-house side projects, you want to avoid customer relations issues as much as possible. That doesn’t mean that the dev(s) don’t read the forums or pick up ideas and suggestions.
The few words replies can be done much better by CMs, if they choose to do so or the person calling the shots allows them to do. In large corporations like Activision Blizzard that is also often done to shield people from too much public scrutiny or causing unnecessary friction with the users.
Showing current customers, who may be future customers, that they’re being heard?
I’m under no delusions that my decision to buy or not to buy future Blizzard products is going to magically make them say, ‘oh, well, Morgan is upset, we better say something if we want her to buy D4!’ But I also know it’s not just me who’s looking at how Blizzard communicates with their customers and asking myself if I’m ready to experience this frustration again for a new title.
At least someone read my comment about keeping the PTR feedback forum open after the PTR ended and allowed us to post in here again…
At that rate we might get semi-regular updates about the state of D3 around 2030 or so.
Just by looking at other Blizzard titles and how they are handled in general makes me think twice about even playing anything from them that isn’t a single player game.
Their overall communication was never great to begin with and especially after WoW become such a big hit, their corporate-speak started oozing so much arrogance towards their playerbase in general that it’s quite surprising that it took so long for people to notice.
So what is the upside of even supporting this game? Why even bother with patches for absolute zero profit and unhappy users?
Take a look at this reply when asked about the Rathma set:
“May” being the word here. CMs are either clueless about what the devs are actually doing or simply forbidden to talk about it. If the dev was the one replying, I guarantee we would get a definitive answer on whether this was going to change or not.
The thing is, the CMs have never really responded to posts or passed on much in the way of information. Given that, why on earth would you expect that to change now?
You have a better chance of winning the Powerball lottery when it nears a billion dollars 100 straight times than you do hearing anything from them.
Their basic attitude to quote a Seinfeld episode is, “No Soup for You!”
I’m starting to think the devs are using the let’s put 200 monkeys in front of computers and eventually they will turn out a new update. Makes as much sense as anything else to explain the assinine decisions that get made.
Honestly I think the purpose of the PTR is for Blizzard to put on the appearance of listening to people. But they aren’t actually paying attention.
Also remember this: When Diablo 3 was in beta, from 2010 to 2011, they didn’t listen to feedback then. What makes you think they intend to listen to feedback now. At least when Josh Mosquiera was in charge of the dev team, there was a chance they’d listen but, he is now gone from Blizzard.