I reforged my helm and now it won’t equip, giving me the error message of “You cannot equip more than one of this item.” I clearly do not have another helm equipped and this behavior persists through a system reset.
See:
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Yes, but you have another Primordial upgraded item equipped.
You can only equip one Primordial-upgraded item at a time.
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How incredibly stupid. What’s the point of this feature if it can only be used once? How disappointing.
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I crafted 3 Primal items and I can equip all three. On the same Character. (On 3 different builds).
And that doesn’t include players who create Alternates. 
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I also am having this issue, After upgrading a legendary Belt of Transcendence to a primal ancient i’m no longer able to equip this belt, message says ‘you cannot equip more than one of this item’ NOTE: If i remove my weapon which is a primal ancient i can then equip the belt. At present I have two primal items equipped and the belt would be the third. Im presuming its a bug !!!
Nope…
You can only equip one crafted Primal Ancient item.
Of course, you can equip as many Primal Ancient items you find or loot… the restriction only applies to crafted (in the cube, with the “Curiosity of Lorath Nahr” recipe) Primal Ancient items.
See the Patch Notes …
We have also added a Primal Item recipe to Kanai’s Cube, allowing you to upgrade any non-crafted legendary item to a Primal Item for 100 Primordial Ashes. Only one upgraded Primal Item may be worn at a time
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So, you tacked your post on to a 3 month old thread that already had the answer.
Did you read the thread before posting?
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Unbelievable. Not reading the patch notes which would’ve had the answer too is already bad enough, not reading the thread also containing the answer before posting is a whole another level of incompetence.
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Especially when the answer is in the first two answers… It’s not like reading a thread with more than 100 answers before having the correct answer.
But be careful, we could be called trolls, puppets, elitists or whatever.
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I sometimes think the title of this forum should be changed to: “Bug, or more likely user error, report”?
Not that I don’t make mistakes myself.
I wonder if people just do a Google or Bing search, find a related topic and only read the first post.
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They must have come here to complain, not to find a solution. That is the only way it makes any sense to post about having the same problem, but not take a minute to see if there is a solution.
The difference is motive. Someone who was looking for a solution would read the thread before posting.
That’s highly likely. Many times when typing in a problem in the search field, the first item listed is these forum pages.
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It’s bullsh*t, because even though it’s hard to drop primal ancients, this mechanic is useless… It’s non-sense to break down primal ancient if can’t equip with other primals which is dropped by chance before. It can only be acceptable to equip more than one of these “crafted” ones. Not every primal…
These stupid primordial ashes in this way are also useless on other characters otherwise used for early progression.
Here we go again… 2½ years later.
You don’t have to use the feature if you don’t want to… but this is not a bug. If you don’t like the way it works, create a new topic in General Discussion and discuss it there.
Reference: https://news.blizzard.com/en-us/article/23897180/season-28-rites-of-sanctuary-has-ended#Primordial
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Ok i get the fact that you can only equip 1 crafted primal. Sure. However not everyone plays every season. There should be a disclaimer/warning on the kanai cube recipie page stating this so people who don’t know dont fall into this pit. This basically killed my main because well i didnt have backups and i didnt play for quite a number of seaosns.