Well, I’ve tried all of these steps. none have worked. I’ve also completed a plethora of achievements to try to “trigger” the thing to work with no avail. I am certainly beginning to feel a bit stupid for purchasing stock in this company back in 2010, although prices have gone up, i may as well pull out all the shares being there is literally no way in speaking with anyone about an issue. I’ve tried to call, -visit the website. OK, so do that - submit a ticket… how, it has nothing but topics to choose from and no way to submit. OK, how about an email… Nah, of course not. Visit the forums. 10 year old forums. Thousands upon thousands of threads to go through. How about a Necro. Thats what they looking for with this dusty a$$ support system
Not only the bug keeps on there, I’ve also completed the season and lost the rewards of the last two steps (I have a screenshot of the moment I completed the last step to prove it)
I’m having the same issue and none of the available options worked. Custom service asked to go to forum, and I’ve opened a new topic, but it was also referred to this one… we need some help!
I can’t find a solution, my season journey went blank! Does anyone have the same still? =*
It just happend to me too.
Tried the set portal and then I saw it, dont know if it wasnt there before anymore, but dont think so.
the gem leveling it always showed to me.
but now that i made the basic set portal i cant see anything anymore, no achievements and no season journey.
I did not try all the things mentioned above with the several steps because I just got the issue and opened a new topic and then got linked to here.
Try the steps, especially Method 2 which works for most of the cases but not all.
If one method doesn’t work, try the others, and don’t forget to read the Extra Remark section if all methods don’t work.
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wow!
just tried step 1 - switching region.
even there I did not get any season journey info although I created a 1st new char.
back to europe, no season button as well.
step 2 - deleting the battle.net and blizzard entertainment folder.
- battle.net folder in programdata did not help
- blizzard entertainment folder in programdata did the thing!
I have back my season journey and got the set portal achievement in Slayer level (did only the basic, failed to master it).
thanks! that helped.
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Glad you fixed it. 
In our case (my dad and me), we can fix it by deleting the blizzard entertainment folder in ProgramData but we keep getting this issue over and over. I have determined that it happens every time we switch Windows user accounts since we are using the same computer (as mine went kaput).
Say, I log into my Windows account and play Diablo, season journey and achievements show as expected, then I log out and my Dad logs into his Windows account and plays Diablo, season journey and achievements don’t show up.
So, he deletes de blizzard entertainment folder and his SJ & A shows again, but now next time I log into my Windows account and play Diablo, the SJ & A don’t show up. Rinse and repeat.
If we play Diablo logged in the same Windows account (different Blizzard accounts, of course) the SJ & A don’t get mucked up, it’s only when we switch our Windows users. It is pretty annoying having to delete this folder every time we switch Windows users just to be able to see the achievements and season journey, the game should be able to make this feature work for players that share a computer.
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@Fenix
Had a similar case before. I think it is caused by file permission denied. i.e. cache/temp files created by one user can’t be overwritten by the other user.
I’d suggest to try “Method 3: Run As Administrator Role” first.
If it doesn’t work, consider to create a batch file to delete cache folders/files (as administrator).
@Maskraider I had the same thought because when I had to delete the folder created with my dad’s Windows user, I had to elevate the request to administrator. I don’t like to have to set a program to run as administrator as a rule though, so I found another solution; I went to the properties of the Blizzard Entertainment cache folder and, under Security, I granted full permission to my Windows user.
Now our problem with the Achievements/Journey seems to be solved for good.
Glad to hear you have solved the issue.
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My partner has experienced this same issue, which is very frustrating as mine is working fine. We’ve tried everything listed on this post and haven’t been able to fix the problem. The Season icon in the top right of her game is also absent - has anyone been able to sort this problem out with a different solution than what’s listed above? She’s sent in a ticket but hasn’t yet received a response. In addition, some of her achievements don’t seem to have popped when mine have, despite being in the same game and meeting the requirements.
Many thanks
Have managed to fix the problem - I changed the game to 32-bit and the achievements are now readable and the Season progress can be viewed again. Changing it back to 64-bit afterwards, the bug is no longer present.
I got frustated with this bug, I’m following ALL the steps, but achievement still missing.
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Cant do the first one without doing a whole campaign. What idiot is giving these instructions?
The first method involves using a seasonal hero in a different region. Seasonal heroes have immediate access to Adventure Mode, without any requirement to have ever completed the Campaign in that region, so can be level 1 and view the season journey window in that other region.
The issue isn’t with the instructions.
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Hello I trying all these methods and already reinstalled the Diablo for the 4th times, I still didn’t see my achievement. And whenever I tried to clear the cache folder, it makes me stuck on connecting to Blizzard server issue. I don’t know what to do anymore, and now I can’t seem to play because this stuck. I already did all the connection issue support articles, and still got no chance to connect
None of the above worked for me. It would seem my character had been reverted to a vanilla one without the season stuff. Feelsbadman
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I’ve also encountered the missing achievement & seasonal journey since the end of last season. Been trying all the suggestions including reinstalling both Battle.net client and Diablo III to no avail…
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