Ongoing Game Freeze lssue

Game Freezes. Has happened four times this season and lost characters twice. This was specifically addressed as “fixed” in the season 22 information/update. It is as bad now as it has ever been. Why have “Hardcore” available if the game continues with this problem. I see more people than ever playing “Softcore” due to this issue. Most of those players are extremely upset and Blizzard continues to ignore the problem. I lost a relatively good Demon Hunter a few minutes ago while trying to play a high Greater Rift. All previous times were due to similar situations; playing high during heavy battle with high density conditions. PLEASE FOCUS ON THIS CONSTANT PROBLEMATIC ISSUE.

The issues with lag that was reported / experienced on the S22 PTR were addressed by testing on the PTR, and those issues did not make it onto live.

However, there’s an issue with 5-10 second lag spikes that’s been on-going since well before the PTR even started, on live, that was first reported in June 2020. Blizzard’s last response was back in September…

There are workarounds in the thread regarding swapping out a sound-based .DLL file that appears to be part of the cause but, whilst it might fix the lagging, it does have the side-effect of rendering your game completely silent.