Hello! I just bought the game and I am still getting 300016 after trying all the restarts and troubleshooting tips. Macbook pro Catalina. The ‘test’ is a little beyond me, sorry. Hope you can help!
You are supposed to ‘post’ your WinMTR result here for Blizzard to look at.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.charter.net - 0 | 203 | 203 | 0 | 0 | 1 | 0 |
| 142.254.211.13 - 1 | 199 | 198 | 0 | 17 | 181 | 11 |
| agg63.hsflnybp01h.northeast.rr.com - 0 | 203 | 203 | 18 | 59 | 274 | 127 |
| agg8.troynydv01h.northeast.rr.com - 0 | 203 | 203 | 13 | 26 | 248 | 21 |
| be26.albynyyf01r.northeast.rr.com - 0 | 203 | 203 | 15 | 31 | 244 | 17 |
|bu-ether16.nycmny837aw-bcr00.tbone.rr.com - 0 | 203 | 203 | 22 | 38 | 256 | 27 |
| 66.109.5.119 - 0 | 203 | 203 | 22 | 35 | 255 | 24 |
| 24.27.236.137 - 0 | 203 | 203 | 22 | 38 | 255 | 24 |
| ae1-br01-eqny8.as57976.net - 0 | 203 | 203 | 82 | 102 | 241 | 82 |
| et-0-0-2-br02-eqch2.as57976.net - 0 | 203 | 203 | 89 | 117 | 516 | 92 |
| et-0-0-3-br02-eqla1.as57976.net - 0 | 203 | 203 | 83 | 107 | 316 | 85 |
| 137.221.68.93 - 0 | 203 | 203 | 87 | 104 | 345 | 90 |
| 24.105.30.129 - 0 | 203 | 203 | 89 | 103 | 321 | 93 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud ProviderI am also getting this error. I can connect to european servers, but not to americas.
So, do a WinMTR trace to the EU servers and to the US servers, and post both traces here…
1 Like
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 364 | 364 | 0 | 23 | 425 | 25 |
| modemcable001.233-57-74.mc.videotron.ca - 2 | 346 | 341 | 11 | 40 | 451 | 19 |
| 10.170.154.6 - 2 | 346 | 341 | 15 | 69 | 697 | 24 |
| 216.113.124.54 - 3 | 330 | 321 | 31 | 86 | 745 | 39 |
| 216.113.124.54 - 3 | 334 | 326 | 33 | 89 | 745 | 35 |
| 216.113.125.139 - 2 | 352 | 348 | 29 | 99 | 846 | 601 |
| - 3 | 321 | 313 | 74 | 366 | 2936 | 776 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 73 | 0 | 0 | 0 | 0 | 0 |
| 137.221.68.79 - 3 | 330 | 321 | 72 | 125 | 810 | 87 |
| - 4 | 326 | 316 | 73 | 118 | 810 | 81 |
| 24.105.30.129 - 4 | 322 | 311 | 73 | 115 | 827 | 82 |
|____________|||||||
im having same isue new PC but old acount im not good with computers how do i get winMTR to run it says i need a host?
Same issue here. I believe BLIZZARD Is having some issues with their authentication server, this might also be a registry issue. Currently searching the web to see if anyone else has an answer / fix to this ridiculous problem. I’ve owned the game since RoS came out.
Hey everyone,
Merging threads for these two errors. Seeing quite a few of these starting from last night and not sure if the two errors are related, but possibly are. Let’s go ahead and start getting some connection tests just to be sure it’s not something on the connection route. A WinMTR would be great for this.
I’d also like to test out of using a different DNS such as Google or Cloudflare help out, along with some connection troubleshooting.
I can’t log in either.
Same issue here…I wasn’t even gone that long. I uninstalled the game a few months ago to make room on my drive. Got a new hard drive and reinstalled…now I can’t log in due to this error and when I check the website I’m missing characters on my profile and some of the characters I do have are missing gems I know I had slotted…
This isn’t a “connection issue” . Battlenet and WoW wouldn’t be working if that was the case.
More than certain the certification / authentication service for American servers here are not querying the right database for clearing login certification. As everyone can access the EU / Asian servers just fine.
You guys should probably query the EU/Asia database for their authentication data and see where the break is.
2 Likes
Go to the downdetector website, enter battle net, many people from the EU have problems .
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 14 | 162 | 140 | 3 | 12 | 52 | 12 |
| 10.136.64.1 - 14 | 162 | 140 | 8 | 13 | 39 | 14 |
| on-bdrv-ar001.on.eastlink. ca - 15 | 161 | 138 | 9 | 13 | 38 | 20 |
| on-bari-dr001.on.eastlink. ca - 15 | 160 | 137 | 18 | 22 | 36 | 19 |
| on-bari-br001.on.eastlink. ca - 15 | 160 | 137 | 19 | 22 | 31 | 19 |
| eqix-ix-ch1.blizzard. com - 17 | 150 | 125 | 31 | 40 | 95 | 43 |
| ae1-br02-eqch2.as57976. net - 3 | 223 | 217 | 78 | 161 | 2111 | 82 |
| et-0-0-3-br02-eqla1.as57976. net - 2 | 237 | 234 | 99 | 122 | 576 | 105 |
| 137.221.68.87 - 74 | 64 | 17 | 76 | 84 | 140 | 78 |
| lax-eqla1-ia-bons-02.as57976. net - 69 | 67 | 21 | 77 | 81 | 89 | 82 |
| 24.105.30.129 - 0 | 248 | 248 | 75 | 78 | 98 | 80 |
|____________|||||||
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
I’m still getting the error, cannot long into D3
I started with 395000 and now I am with the 300016. Changed DNS, checked connection, everything is fine, except D3 America server.
1 Like
I’ve been running in to this same issue. My account logs in fine and I’m able to get in to game, but my wife’s account fails to login with the 300016 error code. Yesterday she was getting the license error, but that’s been replaced with the 300016. This happens on the same laptop… mine works and her’s doesn’t.
I had the same issues today as well. What worked for me was to log completely out of the battlenet desktop client and running the game without logging in. Just press the gear at the log-in pop up window to do so. I then ran D3 and put my log in info in-game and it worked. I haven’t played for a couple of years so maybe that was the issue. Hope that helps someone 
2 Likes
I also, cannot login.
Tried using Google DNS instead as well and still unable to.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|---|---|---|---|---|---|---|
| Gateway-Basement- 0 | 81 | 81 | 0 | 0 | 1 | 0 |
| d192-24-1-192.try.wideopenwest.com- 0 | 81 | 81 | 7 | 11 | 21 | 10 |
| dynamic-76-73-172-1.knology.net- 0 | 81 | 81 | 7 | 12 | 62 | 11 |
| 76-73-165-176.knology.net- 0 | 81 | 81 | 7 | 11 | 25 | 8 |
| dynamic-75-76-35-3.knology.net- 0 | 81 | 81 | 7 | 11 | 21 | 8 |
| dynamic-75-76-35-51.knology.net- 0 | 81 | 81 | 14 | 18 | 33 | 15 |
| static-76-73-191-230.knology.net- 0 | 81 | 81 | 14 | 19 | 32 | 16 |
| eqix-ix-ch1.blizzard.com- 0 | 81 | 81 | 16 | 24 | 99 | 19 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 16 | 0 | 0 | 0 | 0 | 0 |
| 137.221.68.83 - 0 | 81 | 81 | 57 | 64 | 156 | 61 |
| 24.105.30.129 - 0 | 81 | 81 | 60 | 64 | 79 | 65 |
| ________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider