It looks like the original problem was resolved. I went ahead and moved these posts to a new thread to reopen a new tracking for this. I will add the above posts to it now, but if you haven’t posted yet here is the info we’ll need:
Edited - the connection tests are clean, so we’re asking for different information now.
Thank you for reporting this to us. We hope to have more information available soon.
Just as a quick update I realize the blue posts indicate “the original problem has been resolved” I’m not entirely sure what they mean by this but I can confirm that unless I retain the additional command line parameters it does not work yet.
I cannot access public games with any hero. An information screen appears saying: An error occurred while trying to join the game. the error code is 24004. I am in Mexico
Im getting the same issue, I was playing fine on t16 public GR then when I switched to a different toon, iI got this error message and now I cant play any of my toons on t16 GRs. It sucks too because it isn’t a common bug, its been going on since last year, and I am yet see an actual solution then logging back in or blaming it on some underwater cable. I think I’m just going to accept the fact that my account isn’t going to get fixed anytime soon.
There a popup Error twice 1.There a problem searching for a public game . (Code 24004). 2. There was a problem joining the game.(Code 24004) . I already scan and repair but still same. But not happened in seasonal hero.
Même problème, depuis 2 jours, je ne peux plus rejoindre de parties publiques (failles supérieures). Je ne peux rejoindre que les failles de Néphalem. Le code d’erreur est 24004 et je ne réussi pas à rejoindre une soutien technique.