So, if they didn’t initially think it was a client-side issue, why did they ask for users to reboot their local network equipment and flush their local DNS cache…
I just checked in my own Diablo III account and my Communities were displaying as usual and showed active users in my various groups, so the service itself is functioning… you may be experiencing unique individual issues with connecting to it, though.
For starters, I’d recommend reviewing overall connection troubleshooting, in particular power cycling hardware and renewing your IP and DNS-flushing:
It wasn’t until around three hours later that they came up with…
Araxom:
Hi all, we just posted the following Breaking News: “We’re aware of an issue where some players are showing as level 0 in the Clan roster page, and other players can not see their level or receive invites. This is actively being investigated by us. Thank you for your patience in the meantime.”