Instant Crash When Pressing Play

Diablo II: Resurrected | Beta Beta - Tech Support
43

Same here. Frustrating.

44

Was having the same issue, apparently problem was my graphics. Disabled my onboard graphics and it booted up. Of course it runs so slow that it takes 5 mins to get through the openings and then it freezes so still canā€™t play. This is a joke, Iā€™m reminded why I havenā€™t purchased anything by Blizzard in years.

2 Likes
45

I am having this issue as well ā€“ Updated Win, deleted driver and reinstalled driver, no change. Screen goes black, then error.

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46

Just a note to those who pass through, D2R is only supported on Windows 10, including the Beta.

If running Win10, thereā€™s reports that updating graphics drivers has help in some cases.

3 Likes
47

Which is very stupid. It better not stay this way.

48

Same every time I hit the play button black screen then
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Iā€™ve restarted my PC, reinstalled D2R updated graphics, did the scan & repair but nothing seems to work.
I have a
11th Gen Intel(R) Coreā„¢ i3-1115G4 @ 3.00GHz 3.00 GHz
8gb Ram
64-bit operating system
Windows 10
Any help would be greatly appreciated

49

Same issue here! Should I install win10 and try again (iā€™m using win7). Can someone do a test?

50

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same blackscreen and crashing ā€¦ it worked for a short moment under win7 but stopped at the Menu ā€¦ now it wonĀ“t even start ffs is this some friday13 joke I donĀ“t get

52

iā€™m hearing integrated graphics are a no go for this

53

same issue hereā€¦ unable to play the game because it crashes instantly when I press play

54

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My Sophos virus protection blocked the .exe to execute. After I played a game for about 15 minutes. I got the following error in Sophos.

Malicious behavior prevented. An attempt to exploit an application vulnerability was prevented. When running C:\Program Files (x86)\Diablo II Resurrected Beta\Game.exe on Windows 10.

I unblocked on Sophos, but now Iā€™m getting the crash everytime I press the play button in the main menu

55

Requires windows 10 sadly

1 Like
56

The future is uncertain, but since the day D2Rā€™s system requirements were posted, thereā€™s been no indication that itā€™s going to support anything older.

I just mentioned it for expectationā€™s sake.

1 Like
57

I really hope that is not the case. I do have an integrated graphics card but also a dedicated GTX 970. I was able to play Alpha on this machine no issues.

Also, it is really appreciated that people are posting their individual error codes (be sure to actually submit it to Blizzard as well by clicking the close button with the send to Blizz checkbox enabled.

They ARE working on it. I know that much. I donā€™t think they have solid leads yet.

  • Some are due to not having Win 10. No other OS is supported on PC.
  • Some are due to not meeting other system requirements.
  • Some persist even though we meet system requirements, have updated Win 10, updated game, updated graphics drivers, game installed in default directory that the launcher put it in.

Reminder of Game System Requirements
MINIMUM REQUIREMENTS

Operating System: WindowsĀ® 10
Processor: IntelĀ® Core i3-3250/AMD FX-4350
Video: Nvidia GTX 660/AMD Radeon HD 7850
Memory: 8 GB RAM
Storage: 30 GB
Internet: Broadband Internet connection
Resolution: 1280 x 720

RECOMMENDED SPECIFICATIONS

Operating System: WindowsĀ® 10
Processor: IntelĀ® Core i5-9600k/AMD Ryzen 5 2600
Video: Nvidia GTX 1060/AMD Radeon RX 5500 XT
Memory: 16 GB RAM
Storage: 30 GB
Internet: Broadband Internet connection
Resolution: 1920 x 1080
4 Likes
58

The same issue is happening here. Super disappointing.

59

Same error here, this is my crash report:
B3834FF7-A628-483A-BC60-A26BF3113FA5

60

Can confirm, i disabled the onboard graphics card and it worked for the first time in 3 hours. I believe its a graphics card related issue, almost 99% certain

1 Like
61

I did this, also works and also experiencing the same slugishness

62

Iā€™m on integrated graphics and it is indeed a no goā€¦ actually when I first played it, I was able to create a character and was getting crash on making a game. So I realized I had pending windows update and my graphics needed a driver update. Straight to black screen after updates. If I completely uninstall the graphics driver, it loads, oddlyā€¦ but freezes on main menu.

63

As soon as i disabled the onboard graphics card, i could run it, no error.

I re-enabled it just now, crashing same as before. Graphics card related issue

1 Like