Instant Crash When Pressing Play

Diablo II: Resurrected | Beta Beta - Tech Support
21

I also have the same problem.

22

Ive had the same issue running on PC ive tried repairing/scanning/restarting/updating drivers name it… im down to reinstalling that chunky 25gb… ill keep you guys updated if it does something… gotta love wasting hours while ur friend are in game :smiley:

1 Like
23

Hey guys we had the same problem here. Firstly resetting Nvidia graphics settings, and then updating to latest Nvidia Driver (471.68) worked! We had to do it manually because Geforce Experience is trash, but updating worked!

2 Likes
24

0D16D703-616F-49E1-BEAC-231EA95A79C7

i got this error code when i pressed play. heard a noise coming from a black screen

25

hope this isnt a gfx card issue

26

I have the same issue too. ‘28098791-7761-4226-BE83-A79BD7407798’.

27

19201A96-D2E4-4D53-8D1B-4E30CFA93B14

Black screen, hear music for a few seconds and then crash.

2 Likes
28

Hey everyone. I was having this same issue. I opened up my nvidia driver and had to manually check for driver updates. Manually updated nvidia drivers and it is working now. Try manually checking your graphics drivers.

1 Like
31

Same problem here, the error changes but same thing happens. I tried updating video drivers, doing a client fix, restarting and even reinstalling client. Still black screen and crash.

5 Likes
32

After my Game crashes on start i found this text file named “blzlog.txt” In the game folder .

8/13 21:42:27.677 [EntityContainer/4] [<>:0]: EntityContainer: Component type FootprintComponent invalid! Dropping component from entity entity_root in data/hd/character/player/barbarian.json
8/13 21:42:28.043 [PopcornMeshBatchKey/4] [<>:0]: Too many meshes in an animated model file! The limit is 4 and the model has 5. Model path: ‘data/hd/vfx/meshes/missiles/vine_beast/vine_beast.model’.
8/13 21:42:28.044 [PopcornMeshBatchKey/4] [<>:0]: Too many meshes in an animated model file! The limit is 4 and the model has 5. Model path: ‘data/hd/vfx/meshes/missiles/vine_beast/vine_beast.model’.
8/13 21:42:28.045 [PopcornMeshBatchKey/4] [<>:0]: Too many meshes in an animated model file! The limit is 4 and the model has 5. Model path: ‘data/hd/vfx/meshes/missiles/vine_beast/vine_beast.model’.
8/13 21:42:28.046 [PopcornMeshBatchKey/4] [<>:0]: Too many meshes in an animated model file! The limit is 4 and the model has 5. Model path: ‘data/hd/vfx/meshes/missiles/vine_beast/vine_beast.model’.
8/13 21:42:28.046 [PopcornMeshBatchKey/4] [<>:0]: Too many meshes in an animated model file! The limit is 4 and the model has 5. Model path: ‘data/hd/vfx/meshes/missiles/vine_beast/vine_beast.model’.
8/13 21:42:28.048 [PopcornMeshBatchKey/4] [<>:0]: Too many meshes in an animated model file! The limit is 4 and the model has 5. Model path: ‘data/hd/vfx/meshes/missiles/vine_beast/vine_beast.model’.
8/13 21:42:28.048 [PopcornMeshBatchKey/4] [<>:0]: Too many meshes in an animated model file! The limit is 4 and the model has 5. Model path: ‘data/hd/vfx/meshes/missiles/vine_beast/vine_beast.model’.
8/13 21:42:28.048 [PopcornMeshBatchKey/4] [<>:0]: Too many meshes in an animated model file! The limit is 4 and the model has 5. Model path: ‘data/hd/vfx/meshes/missiles/vine_beast/vine_beast.model’.
8/13 21:42:32.580 [EntityContainer/4] [<>:0]: EntityContainer: Component type FootprintComponent invalid! Dropping component from entity entity_root in data/hd/character/player/barbarian.frontend
8/13 21:42:34.077 [BGSEnvironmentMap/4] [<>:0]: Environment Status: PROD - “eu.actual.battle .net”- Release
8/13 21:42:38.321 [Granny/4] [<>:0]: NewMeshBinding: Unable to find bone: ‘weapon_short_staff’ in the ToSkeleton
8/13 21:43:27.228 [EntityContainer/4] [<>:0]: EntityContainer: Component type FootprintComponent invalid! Dropping component from entity entity_root in data/hd/character/enemy/fallen1.json

Could this be the source of the crash ?

4 Likes
33

Updated drivers, reinstalled beta, rebooted PC, all to no avail. Still not able to start the game.

34

same problem update video drivers and still crash every time I press play button

35

Same problem for me as well.

36

Im having the same problem and can’t fix it

37

I have the same issue! 14693445-FB2F-4440-8A77-7ECE206967A5

38

same issue here. anyone find anything out? its frustrating

39

Same problem. Auto crash error 83123DAD-4C83-427E-82FF-DB86E6A4163C directly after hitting play, won’t even load the game. Wow works fine, d3 works fine.

1 Like
40

same here. crashes at every launch.
my system:
windows 7
Report ID: (although i’m affraid it’s only the id number for the bug report itself)
E7417CF8-0068-423D-88F2-7A197A0F7B14

my machine:
Intel Core i5 4690K (Haswell, Intel(R) Core™ i5-4690K CPU @ 3.50GHz)
NVIDIA GeForce GTX 960
System memory (RAM) 32 Gb

41

Same problem. Hit play and black screen. Made sure my GPU and OS, deleted and did a fresh install of the game to no avail. Highly disappointing.

42

Same here.

Windows 10
Intel(R) Core™ i7-4770HQ CPU @ 2.20GHz (8 CPUs)
16384MB RAM
DirectX 12
Intel(R) Iris™ Pro Graphics 5200