Hello I just made a new record on my wizard and the system did not recodnize it

Bug Report
21

Let’s hope leaderboard works fine before Friday …

22

In-game rankings are not working. A moment ago I made a record for 4th place with Wizard. I made a screen it can be found at this link: www.fotosik.pl/zdjecie/6f1c6f6bc2985472.

Can you say why the rankings work once and it is random?
I have spent several thousand hours playing this game and it is quite frustrating for the player.

Regards and please answer what do you do in this case? The player has to fish for a rift again because of your mistake, will you correct it?

23

Same for me on DH and Barb, my new records are not showing… Blizzard please fix this asap, and at the very least before S22 starts!

24

…would be nice to see a Blue post on the matter. :heart_eyes:

25

I think they don’t care about players … unfortunately

26

Same happened to me right now. 133 with DH non season not registered. 132 remains listed.
Here the link to imgur

27

This is unacceptable.

Personal GR records are one of very few reasons people are still playing this game.

Hope this will be fixed very soon and the records done during this bug will finally appear.

28

My solo record with the Crusi was also not displayed (133), made today.

29

True. :nauseated_face: :nauseated_face: :nauseated_face:

30

Sigh, why do the blues think this is a website issue…

This fault is with the in-game leaderboards on EU not recording GR records, not the website to view them outside of the game, and has been ongoing for a couple of days!

31

Exactly. Its it the game issue, not some outside website just showing the boards

32

i cleared 140 solo on Necromancer today and it did not count.

Sadly it wont let me upload the screenshoot.

https://ibb.co/7QVLLhr
33 
https://imgur.com/ZJrbrxk
34

same issue here, pushed dh, personal best not recorded:

https://ibb.co/557WTbB
35

seems to work again

20 chars

36

Yes… it seems like it.

Unfortunately, clears performed during the outage were not awarded retroactively… as they were the last time on 4 Nov.

Bummer !   :frowning:

1 Like
37

I shared a post on the Gen Discussions that the bug has been addressed here and want to give a big thanks to everyone sharing the issue and thanks to BouBou for confirming that the recent clear was recorded.

If issues happen to come back, please let me know! Ill have my eyes on this thread as well.

1 Like
38

My solo record with the Crusi has not yet been entered in the best list, the record was on November 15, 2020 at 18:50 EU, 133 in 14: 27.566

39

I’m sure we’d all prefer it if you let us know that you’d found out what causes this fault to re-occur and fixed the root cause rather than relying on players to tell you it’s broken again. Is whatever you do to fix it something that could be automated server-side?

1 Like
40

Bug still persist, did a 102 and 103 gr with my monk in EU server and still says 101. It also happened to my with my non seasonal character some days ago. Very fustrating, I only play to compete against the leaderboard…