Well, you are the one who wants it deleted, so yes you get to jump through the hoops. If it were your angry Ex trying to perma delete your account, you would be just fine with Blizz verifying things.
And apparently, if they still want ID, you did not satisfy the account verification requirements fully.
Best of luck to you in resolving this in a way that satisfies you. Posting here is not going to get any action taken with your account. Customer Support does not read the forums and the forums are not a means to submit a support request.
If you mean others outside Blizzard? No, they wonât. Blizzard Customer Support staff are not outsourced. They are located at the Irvine, CA and Austin, TX offices for the US. Only approved and trained individuals have access to the customer information. Further, that information is only accessible from Blizzard work stations that are monitored at all times, require individual logins for accountability, and are behind the Blizzard firewall.
Federal and California laws regarding Personally Identifiable Information apply, of course.
Hackers often use personal details to gain access to your account. We require government-issued ID to make sure weâre talking to the legitimate account holder before we make certain changes.
Examples of these changes include authenticator removals, parental controls changes, secret question updates, or any contact where you arenât logged in.
Weâll never use your ID for anything other than verifying account ownership. We delete the copy you send us once the ticket is resolved.
If you are convinced they are going start doing something nefarious with the IDs, feel free not to submit it. It just means you wonât get your account deleted.
The US govt is actually a LOT less secure than Blizz. The entire database of people who submitted applications for security clearances, and all their info was stolen a few years ago.
Blizz at least has not lost any personal info yet.
Iâve made my point.
Iâve saved my screenshots of my interactions with support through chat, and the tickets. Iâve reposted them elsewhere as others have as well.
Iâm well aware by this point that Blizzard has made up their mind.
However, Iâll keep yelling.
Iâm not the only one.
Well, that wonât happen via the forums. You can either submit ID, follow up with the channels in the Privacy Policy, orâŚstay frustrated? If this was a new policy to request ID for account actions, I could see your concern, but it is not in any way new.
When was the last time you tried deleting your account, for you to make this claim? If youâre unable to answer this, thatâll verify from my perspective that youâre mostly trolling at this point and any further discussion would be pointless.
Looking at his comments he is just standing on a soapbox to get some attention, he wants to be a self appointed martyr. I am done with him you guys can play with him.
No matter how many times you repeat that, the stance wonât change. Unless you provide the information Blizzard requires, they wonât delete your account.
Apparently not. Either you submit the ID to verify the info (name, address, country), or you donât get your account deleted. Nobody reading here is going to get upset about this. Blizz has required real info since the beginning, and used IDs to verify it for many many years. Nobody here is shocked.
Posting here wonât âspread any infoâ, and wonât get your account deleted.
Maybe try your Twitter, Insta, or FB if you wish to just spread âawarenessâ?
You have gotten all the information there is to get. Submit ID or use the contacts in the Privacy Policy.
