Not era rollover. (Era rollover is an off-topic discussion and not related to this topic.)
I guess the LB had some problem for a few days. It is now fixed (hopefully). However, the records in the down period are likely lost.
Many thanks. I thought era rollover and LB downtime were related. GRs will have to do them again I guess. Blizzard could/should give us some compensation I guess xD
I know that. Iâm pointing out that the PTR server is not being affected by the issue. Therefore, whatever the cause is, itâs restricted to the live servers, which might well be useful information for their investigation.
Still not recording records⊠Dont know what to say or to do
Again the same issue! Doesnât record records on EU! :-/
Can we get an official answer as what is happening or if it is going to be fixed?
Like from Blizzard?
Before several weeks the problem appeared for me for several days and then disappeared up to today. My last achievement at GR 124 was recorded yesterday, but today my record at GR 125 was not recorded, but my blood shard limit was increased to 1750. I cannot provide images as I cannot post links for some reason.
Same for me for images but the problem is persisting and I havent seen an answer even from previous time. Did not play a week and now here I am again with same issue
Hi:
You need to convert the link to preformatted text before the forums will accept itâŠ
Put the link as you would normally, highlight the whole link, then click on the </> button on the formatting bar⊠that will convert the link to preformatted text and it will be allowed.
Can we get a blue response on this topic ?
I have tried 2 times within the last 3 weeks, to have my solo pushes not count. First i did 139 solo, was not registered, then did 140 solo, that registered - Today i finally got a decent rift, on 141, cleared it in 13.52.xx, guess what not registered. Not only is this very frustrating, its also incredibly bad, that it does not get fixed at the end of the season where people tend to push solo. I am not entirely fond of spending hour after hour to try and solo as high as i can, to realize then when i actually do it, it does not count, because there is a bug somewhere. Can you please fix this, and give people the ranks they have earned ? i can provide more information, screenshots etc. but it requires someone at blizzrd to care. Which i seriously doubt since its been going on for over 3 weeks. I have been loyal to blizz for a long time, this is just taking the piss on people - not even to answer.
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Same deal here:
https://imgur.com/a/mGN28am
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Same issue here on the EU servers 
@Keeeenny,
I canât start to put into words how you must feel⊠allow me to repost the screenshot for Blizzardâs benefit:
In any case⊠Gratz !! 
2 Likes
Did a 4-player GR 100 but it did not register and then a solo GR100 but again did not register.
Got screenshot of the solo GR aswell!
There are a number of threads about it over on the EU forums tooâŠ
Those threads have received absolutely zero Blizzard response, in almost two weeks. As there are only a few days left of Season 20, people are doing their last minute pushes of GRs in an attempt to get their final Leaderboard spots. Not only does this need a blue response, it needs to be fixed before Sundayâs end of season.
2 Likes
Same thing for EU:
Also no response from Blizzard?!
Iâm a customer for like over 10 years, spend thousands and this is how we get treated?!
Wonder what this bodes for D4?
Not impressed one bit!
Would you settle for one in French ?
4 Likes
Non.
Same still happening for me - new bests not reflecting at all. I wish theyâd confirm if itâs just a display issue or if the records arenât being counted and would need to be redone.
Previously when this issue has occurred (itâs not the first time) you have to re-do your GR clearance for it to count for the Leaderboard, theyâre not retrospectively added.