All of my characters have had GR runs that did not result in a new personal best or a hit on the leaderboards even when it was the first GR I had run with the toon. This has been true in Hardcore seasonal, regular seasonal, and regular SSF
Hi,
When you complete a gRift and beat your previous record, you normally get a notification in the chat box as so:
Are you saying you are not getting that for all of your seasonal heroes ?
Hello, same problem here.
I did SEVERAL 100~120 with my monk, none registered this weekendā¦
Did now, 105 just to check, still not registeringā¦
( https://imgur.com/aRZCczA )
Did 107ā¦ still 100 on record.
Thank youā¦
Btw, i dont get the community message, with my previous best, etcā¦
Yes ā thatās typical when that issue is present.
Itās an issue that comes back from time to timeā¦ I donāt know why but it doesnāt affect everyone. Itās as if some of the servers in the pool were not correctly configured. There isnāt much that can be done, except to report it as you have done and hope that Blizzard can figure out how to fix it.
Yesterday a friend did a rank 1 solo clear and this same thing happened. It was a few moment before I made a post on general discussions.
On the side note there was no message showing up congratulating new record. He finished before time-up, upgraded gems, and that was it.
Nothing so far.
Time to drop season, i guess.
Hi,
You could do a bit of troubleshooting if you want toā¦ it probably wonāt solve the issue but it may yield some interesting info for you.
In your Diablo III game folder (mine is C:\Program Files (x86)\Diablo III\x64
), thereās a file called D3Debug.txt
. It contains a log of important events in your last game. The file gets overwritten each time you launch Diablo IIIā¦ so, if you look at the file date and time in Windows Explorerā¦ it will be fairly recent. One piece of interesting data in there is the highest solo GRift that each hero successfully completed. These data come from the server, not your PC.
Launch Diablo III and Exit Diablo III when the main menu shows up ā no need to start a game.
If you open the D3Debug.txt
file with Notepad or some other textfile editor, and search for āHero Listā (without quotes), it should bring you to a list of each of your heroes. Each line will have various data, such as:
- Your BattleTag
- The name of the hero
- The class of the hero and the word HARDCORE if it is a hardcore hero
- The current level of the hero
- The value for the variable āaaLevelā
- The value for the variable āpvpRankā
- The value for the variable āflagsā
- The value for the variable āhighestActā
- The value for the variable āhighestSoloRiftā
Thatās the variable that you should take a look at for whatever hero youāve been doing gRifts with recently (your Monk ?).
Questionā¦ have you been doing gRifts higher than that āhighestSoloRiftā value ? if not, it might explain why youāre not getting any chat message about beating your previous record.
Aside from thatā¦ donāt know. Iām a bit surprised at the small number of players reporting this issue. I havenāt encountered it yetā¦ but then, I havenāt beaten my record for a little while (my post here)ā¦ the last record time was 14:18 and Iāve been trying to improve my equipment before making another attempt.
Take care.
Hello!
I did take a look into that file, which was interesting, because my highestSoloRift there was 128 (from previous season), i guess because my hero is reborn?
Anyway, i put the command line parameter āOnlineService.Matchmaking.ServerPool=Defaultā to connect to the default server (USA), and it worked, i guess something is wrong with regional servers?
I did GR125, and it registeredā¦
Sorry my bad english, and thank you for your supportā¦
Guess i have to connect to default servers for pushing on the leaderboards, which isnt a great problem for me, except for the 100ms lag.
perhapsā¦ I donāt have any reborn heroes, so I didnāt know about thatā¦hmmmā¦ weird but interesting !
Yesā¦ thatās what it looks like. Not sure how the maintenance of regional servers is organized within Blizzard.
Iām glad you could sort this outā¦ in some way. Gratz on your new record.
Best of luck in your games !
I am encountering the same problem. This is only the case with my solo seasonal character. My character was rebirthed. Just did a GR75 with my Monk.
Iām having the same problem, did a 135 with my necro it recorded fine, but then on 26/7th ~ish october i did a 136 and nothing happened, ladder stayed the same, and did a 137 on wednesday, same problem, didnt record