Game crash Caldeum sewer

Technical Support
1

Posted this in the bug forum as well as I wasn’t sure where it might get attention.

Problem:
Cannot enter screen where the entrance to the Caldeum sewers is. Immediate game crash on teleport from town to the zone.

It’s definitely reproducible. 2 crashes on 2 attempts. Code is from 2nd crash:

79CA12F5-C03F-4DBD-B6D4-0F939171F613

Nothing whatsoever has changed on my PC except for the patch from Blizzard. Everything played fine before this recent patch.

2

same here for me A2917316-77C9-46FC-A6FB-83664AE73859 keeps crashing i tried everything

3

3 days later, this problem is still happening. Managed to use the portal to get to the entrance to the sewer. This is one step further than before.

But, trying to enter the sewers crashed me out to the main screen where the ‘PLAY’ button is.

Here’s the new code:
2E23BA1F-200B-4698-B6DD-D5D42A955A78

4

I have same issue. If they go live with this friday, it’s gonna be a ‘insert bad word here’ storm!

EDIT:
Here’s another crash report:
982A59A9-6804-4C48-BAF2-114AA85CA001

5

Please add your Crash IDs to this thread, as it appears to be the one that the blues are monitoring…

7

Please be sure to reference the main thread if you are crashing repeatedly in the same zone/area/campaign consistently. Our team is requesting details and information here: