Error code 24004

[udanielsdd-1196]

There was a problem looking for a game , I cannot enter public servants to make superior failures

[PdrL-1694]

Hello good afternoon.
Today 05/05/2020 I was playing normally when I decided to change groups and suddenly I was unable to enter Public games in Mode (Major Slot), showing the following error: "There was a problem while searching for a public game. (Code 24004) ". After I confirm the error window, a new window appears with the following sentence: “There was a problem entering the game. (Code 24004)”.

I kindly ask you to solve the problem. Thank you!

[MrSolis-1526]

I’m experiencing this issue as well but it seems to only occur when i try to search for a Torment XVI Rift public game.

When i click ‘Join Game’ 3 error prompts appear one after the other.

This error pops up twice and i have to click ‘OK’ twice.
“There was a problem searching for a public game. (Code 24004)”

This is the third and final error.
“There was a problem joining the game. (Code 24004)”

[Dou-6211]

I have exactly the same issue: " there were a problem searching public game code 24004", only occur when searching for Rift public game.

[Boubou-1741]

@Dou :

Please see Blizzard’s response here:

[Main Thread] - Error 24004 connecting to public server

Hey all, It looks like the original problem was resolved. I went ahead and moved these posts to a new thread to reopen a new tracking for this. I will add the above posts to it now, but if you haven’t posted yet here is the info we’ll need: Edited - the connection tests are clean, so we’re asking for different information now. Thank you for reporting this to us. We hope to have more information available soon.

Pls reply to Blizzard and add your data.

---

2020-06-09 : Edited the link to point to the most recent topic on this issue… so that those who actually read this will be provided with the correct information.

[JDCAmane-6766]

Please this issue has been on my game account for about a month.

[FHvoids-1401]

I just got this yesterday

[Galactic-1116]

I got this problem 4 days ago, submitted a ticket and still waiting on a response. Not able to play in public GR games at all… A fix would be greatly appreciated!
There was a problem searching for a public game (code 24004)

[HuronErie-1956]

Error Code 24004 occurs when I try to join a public Greater Rift game but only as non-seasonal DH BadMan. I am playing in the Americas lvl 3026. All other account characters play normally. Please help?

[AlleyCat94-1418]

I’m receiving the error code 24004 when I try to play my non-season character on torment 16. I can play my season 20 character in season on torment 16 just fine, and I can play non season up to torment 15. The character is a demon hunter and I am playing in the North American region.

[GhostDog-1131934]

Mine down for a week now. 24004

[SamerPL-21308]

i have this same problem … 3 days ago i see cod 24004

[Jogamaja-1379]

Same problem Europe serwer, imposible join every public games

[Meteorblade-2266]

EU Tech Support acknowledged…

CODE 24004 (cannot enter torment 16 on any character)

[Shidatr-2749]

Error 24004. Have this problem for a week or more… Blizzard !!! DO Something!!

[Boubou-1741]

Blizzard says they have now fixed the issue.

EU server - error code 24004

Hey everyone, The Diablo 3 team resolved a matchmaking issue that was causing error 24004 so everything should be working properly now. If you run into this error again in the future please create a new thread with the details. Thanks!

[MACE-1800]

im getting this right now on some torments… before yesterdays issue i had no issues at all