Based on the previous thread, it seems our characters are not on the same servers than battle.net and the ISP providing internet to these servers might be down.
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Ahoy… yes while on a fishing expedition for a solo PB I went to menu at 9:58PM here in Australia, thought I would see what would happen after 10:00.
Error 395002 is what happened
I had this 3 days ago, never had it before, looked up a fix on you tube and it worked, so I did the same thing, twice, NOTHING
Same here. Tried everything.
Using American servers. When I switched to European Servers I was able to load into D3. Tried logging into WOW and had no problems.
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It’s on Blizzards end, logged into the Asia region with no problem.
also unable in Cleveland
It’s the US server region only…
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Me too. I have not been able to log in with this Error 395002…I tried to log in and out more than 10 times though… still I cannot log in…
Hmmm, interesting… Perhaps, this has something to do with blizzard employees’ unrest for having low wages LOL! Remember what Rhykker mentioned on you tube with this link : Revolt At Blizzard: Workers Upset Over Salaries, Leak - YouTube
https://i.imgur.com/3ZH984U.png
America Server
Multiple tries
No luck
Same error.
It is for sure them and not our PCs. I just don’t understand why has there not been an official update on why America is down?
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because its 6:13 am on the west coast… they are all still asleep
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même maudit problème 
j’espère que ca va être vite régler
Same here, tried all the fixing solutions and not working
Same issues here - error loading the hero 395002
Same issue here. I’ve tried all of the troubleshooting steps on my end.
In that case it is normal 
This blows I have the day off. Come on Blizzard
Same. Should have checked here before trying all the steps!
I have the same problem, i’m sure they will get their server back on as soon as they can.
Same here, I tried every single solution to this error to no avail.