I got shadowbanned from this as well. I am not able to login and when I opened a ticket they just gave me the canned response “we will not be reversing this decision”. DO NOT REPLY OR RESPOND TO ANY PMS!!! “Please powerlevel me?” “sure” I get into the group and there’s 3 other people then they reported me. Now I am banned until August 23rd. ABSOLUTELY DO NOT RESPOND TO ANY PM!!!
EDIT: It doesn’t matter if you respond nicely or badly they WILL report and ban you from the game. ABSOLUTELY under NO circumstances respond to anything.