Hi,
Unfortunately, there is no longer anyone from Blizzard that replies here since the takeover of Blizzard by Microsoft. Nowadays, only other players will reply here.
If you wish to contact Blizzard Support, you need to submit a ticket.
It might be… you seem to be able to connect to Asia and Europe… according to your web profile, you were able to launch a game on 7 Dec and 28 Nov respectively.
Have you tried the troubleshooting suggested in this Support article ?
Have you tried to play on another server pool (Australia, South America or NA) ? You need to use additional command line arguments… see this post for details… the post is 4 years old and the menu system on the Battle.Net Desktop App has changed, but the option to add command line arguments is still there.
If all this does not solve the issue, you should contact Blizzard Support with a ticket; you can use this link: https://us.battle.net/support/en/help/product/services/316/976/solution
and click the “Contact Us” button to start the process.
Good luck !