Cant open due to error: F5DEACA7-0F7B-4C11-B702-E85B6B5E8063

I have windows 10, updated. I think it’s not the problem.

I updated my WIN 10 and restarted PC, i still have the problem.
It only remains to wait for an update of the game

Windows 10, updated, restarted, etc still cant open game

woke up at 2am just to play but well… back to bed

sad, i bought a couple of beers, imagine that

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Do you know off the top of your head any major differences in setups? Having 1x work and 1x not seems like the best chance at solving the issue to me (without Blizzard intevention) at this point.

Oh no… Im windows 7 and have never needed to upgrade, and dont really want to. Do i have to? to be able to play? … : /

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Yes. The game requires Win 10 on PC.

But wouldn’t it be nice, if there’d anything to test at all? :wink:

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You can upgrade for free. This applies to anyone running Windows 7 or 8.
https://www.microsoft.com/en-us/software-download/windows10
You can upgrade directly with the app, or use the app to create a USB installer.

I HIGHLY RECOMMEND backing up your data beforehand.

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Trying scan and repair now , hope it’ll work

Im getting this as well, but I think that number is a referrence number. I am getting a black screen for .1 seconds then an unexpected error message. Im using windows 10 on parallels on a Mac mini 16 gb m1

same here, i should have known this would happen lol

i can’t launch the game, same error

Have win10 and have the same problem… don’t work

E23B3FD5-8802-4A81-AA3B-D197C3C29CB1

Here is my code, but i think it’s just an ID. It happens the same way. Game looks like its starting up fine, then black for a mili second and unexpected error pops up with no information other than what I think is a randomly generated code.

Still getting unexpected error (F8B746F3-CC95-4C2D-8925-B8330AE060D3) . Have restarted client and PC, tried repair, make sure drivers were updated, and double checked specs to make sure I had everything (which I do).

Seems like all there is to do is to wait for some kind of update from Blizz since everything checks out okay on this end. Isn’t beta fun?

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Same here… Let me know if somebody is able to fix this

I changed region to europe, same error, but appear to be getting further on the asia region… fingers crossed it eventually loads… been 2 minutes with out the aforementioned crash error

UPDATE: crashed, same error

Im praying they can figure it out. Noticed i was having the problem yesterday before launch when trying to run game.exe file which is in the games folder. Others said they could get to cinematics. I kept getting this error.

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