Authenticator needed every time logging in?

Technical Support
1

Hello,

I only log into my account from one device, why would I need to enter the authentication code almost every single time I sign on?

Is it coded to do that when you time out from inactivity?

Thank you.

2

Go into your Battlenet settings…
http://ximg.co.uk/images/2019/09/03/d3_keep_me_logged_in.jpg

With that ticked, once you’ve logged into the launcher, any time you start a game it should pass through your login credentials to the game, so you don’t need to supply your email / password / authenticator code in the game interface. If you time out inside the game client, and it’s back at the login screen, just close the client and re-launch it from Battlenet and the credentials will be passed through again.

3

Ah, ok thanks. I already have it clicked.

I’ll just close and reopen after timeouts.

Thanks.

4

Just a heads up, there’s also a setting for always requiring the Authenticator in your Battle.net account settings. Go to:

https://account.blizzard.com/security

Under the Blizzard Authenticator section, disable “Always require authenticator for login” if you don’t want it to prompt you for the code every time.

5

Thanks, I have that already disabled as well.

6

A post was split to a new topic: Nexarius authenticator