Update of today deleted my characters!

Can people actually read? :slight_smile:
There are server maintenance going on, will last for about 2 hours.

During that servers are offline and DO NOT DISPLAY your characters.

Chill out, nothing is lost.

Where are you reading this sentence my friend?

There you go.

Too long didnā€™t read ā€œZyzz Danceā€

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What you said if not said in that post at all so not sure what you are saying.

It says only this of importance really, ā€œAs we approach the deploy time (10:30 AM PDT), we recommend that you log off prior to the servers restarting to avoid losing character progress.ā€ that doesnā€™t mean your characters are just going to not appear anymore while the patch is on-going.

No idea why they donā€™t just take the servers full down instead of doing ā€œliveā€ maintenance.

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same
also: who does this on a sunday?

Servers are offline and therefore they do not display your online characters.

Itā€™s the case for literally everyone.

I suppose itā€™s not planned maintenances but due to thusands of people not being able to play.

Thatā€™s the question, why not monday night or somethingā€¦ Hopefully they fix the map overlay bug so we can farm like kings

My character is gone too, give it back!

They were forced to. Have you seen topics reaching 3K replies from people unable to play?

Except the servers arenā€™t technically offlineā€¦ itā€™s LIVE maintenance.

Did you read the tweet they also posted? ā€œDuring this time, players may experience interruptions of service including disconnects, but should be able to log back in.ā€

None of this means that you shouldnā€™t be at least able to see your characters or anything remotely close imo.

Just saying, people have a justified stance on being upset that their characters might be missing with all the terrible bugs that have already happened to people including myself losing characters a few days ago.

My characters disappeared but they came back, now Iā€™m stuck on name already in use like everybody else.

I am not justifying anything.
I am unable to play the game since saturday early morning.
This is something that had to be done.

And if you take a look at general forums itā€™s quite well explained why you canā€™t see your characters and why maintenance are on sunday.

There is honestly no need to panic.
I donā€™t know a single person currently that sees his character in game during this downtime. Itā€™s logical and itā€™s the case with other games too. Even during ā€œlive maintenancesā€

I am not panicked anymore if you had read my secondary post, I was simply trying to find information regarding this potential issue and there appears to be nothing concrete. I am just tired of people glazing over the fact that there has been some serious issues and people should not be slightly upset when their characters donā€™t appear even if itā€™s during maintenance.

Like I said multiple times, I already lost a character. Iā€™m not trying to lose 2 or have anyone else lose them. Iā€™ll be back when the patch is done and go from there with whatever the outcome is and Iā€™ll back up all the people in this forum if they continue to have issue.

so how do you make them restore a offline hero

Any Blue names? Please, what is causing this? Has happened since game launch. If we donā€™t know what is causing these locks; how can one stop new ones from occurring? If I knew what actions caused my character to lock in the first placeā€¦ What is causing this? Anyone?

my char is gone too, only lvl 20 Sorc but hey, i paid for this sh!"Ā§ :frowning:

Their maintenance is causing it. Instead of taking everything down and fixing the problems, they are trying to do live maintenance and itā€™s simply not working. Every time is causing more issues, more rollbacks, more characters being deleted (either permanently or temporarily, more bugs (map bug being the most noticeable one), etc.

The game does not seem like it was ready for a release like many people said but itā€™s out now and they havenā€™t been able to fully fix it. Some of these bugs are completely unacceptable.

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Good god you people.

It happened to me too 30 minutes ago.