Unable to retrieve items after dying and save and exit

Anyone knows how to retrieve my items? I was slain in Tal rasha tomb, i couldn’t get my body due to huge wave of monsters. I saved and exit to get my body, however, after i enter the game i found my body without my items. Usually, items will be recovered after you died and save and exit. but this time is so weird. anyone knows hoo to retrieve my items? thanks

Sorry to hear about your loss.
I myself lost all of my stuff… due to some bug on blizzards side.
I tried to get it back… They won’t restore any deleted data… even if they are responsible for that deletion.
Many of us have lost our characters and items… here is what they said.

Sorry for your loss… but it’s just gone gone.
You can keep playing, but just play knowing you could lose it all at any moment… Not worth it to me.