My character disappeared 6 days ago and hasn’t come back yet. I thought it was just temporary and would come back after 2 hours like the first incident - on release day. Support is silent or rather dismisses me with diplomatic answers that “they don’t know anything from devs”.I want to play, meanwhile all I get is absolutly zero information from official Blizzard channel and i see on reddit/bug raport/technical supp. many, many players who have the same problem and can’t play! Why?
Same experience
Tech support is just saying nothing useful.
This bug is absolutely wrecking the game for many players Blizz is doing their usual ignore the problem and refuse customer service. I am going the forced credit card refund route now. I am not paying for a game that deletes 60 hours play.