Missing colossal voulge insight level 16. Made and logged off earlier today. Logged in tonight had a small d2r update. Once I got in I was lvling went to put it on mercenary as he didnt have enough strength before and it’s just gone. Probably one of the best things I had as I am pretty limited on time. Used quest sockets to up mercenary strength to be able to equip it. Pretty bummed.
Good chance it was like a server rollback and you just lost it that way or something.
Downside is that you won’t get it back. Blizz won’t restore items/characters/nadda.
Here is what they told me when I lost all my stuff.