[Main Thread] - Can not create or join games - "character is already in a game"

They bought a company and re-released their game 2 decades later slightly more gutted than it was originally. I can’t make a chat channel, the ladder isn’t available, and creating games never worked for me. 12+ hours to get a response that says customer support can’t fix the servers either and they have no ETA.

Let me just f5 the server status page. Oh wait…

GG again, I should’ve known

Same for me. Can’t connect. Previously i created game automatically via Play button, not from lobby manually.
btw: EU servers,PC

I am having the same issue as well (I am also having PC launch issues (possible AVX issue) so I bought it on Switch) now I can’t play in on Switch either. I know launches can be stressful and I wish you all luck for a swift fix. Thanks.

Not true. Matter of time until you get locked on your HC Char.

WE NEED UPDATE OF WHAT IS GOING ON.

last days of blizzard… jajajajajaajajajaj

Same issue. Hoping for a fix soon. Thanks.

Character: ElectricFuneral
Server: Americas
Platform: Windows 10

Been 3+ hours locked out…

I’m unable to play for 2 hours. Some of my friends cannot play for 18 hours so far.
Seems the only solution is forcing blizzard to restart the servers.
Or atleast do it in cycle of once every 3-4 hours for as long as they not find a proper solution.

WE WANT TO PLAY

Same issue, staring at my screen in the hopes it will just start working again :smiley:

same issues here… not sure where else to post

I’ve encountered “character is already in a game” for close to 3 hours, and counting.

Hello, same problem for at least 5 hours. Trying with new char give me blackscreen, but started with new hc char and it works… but i wanna back to my normal bn heroes.

Thank you for the update.

Same issue for me! Its been over 3 hours

Character: IcyHotPack
Server: North America
Platform: PC Windows 10

Same issue:

Character: Cheese
Server: North America
Platform: PC Windows 10

1 Like

Character: Opus
Server: Europe
Platform: Pc windows 10
Still dont work , almost at 24 hours …

fix your game. restart the servers. if we cant play then no one can play that is the rule we suffer TOGETHER. i got rolled back 11 levels yesterday including multiple runewords.

cant even create new characters on softcore/hardcore.

Same issue . Its been over 3 hours

Character: Sander
Server: Erope
Platform: PC Windows 10

Havnt been able to play for two hours because it saws my character is already in game. Also fails various other ways when trying to create a game.

consolidated thread with blue post for this issue