Lost progress and items

Played D2 Res for a few hours ago, and found me my first PUL rune and some other nice stuff and put it in my stash and i did even lvl up to 83 then. and closed the game as usual and correct.
NOW when i came back too play i where lvl 82 and my stuff for earlier play where gone… i where slingshotted back, it was like i havent played that time. really irritating.

is this how its gonna be when playing your games?

best regards Christian

For now it is… I lost all of my stuff and this is what they told me.

I myself am waiting till ladder S1 and hoping this is fixed by then… we’ll see… cause I can’t get a refund either haha!