AVX Issues / Game Launches, then Crashes on Older Processors (CPU)

Technical Support
2464

My disappointment is immeasurable, and my day is ruined

3 Likes
2465

please keep in mind that ladder, where most will play, has not started yet, and is supposed to start shortly after launch, and we will all be starting fresh there anyway.

2466

My disappointment is immeasurable, and my day is ruined

5 Likes
2467

Anyone have a link for the Refund form


1 Like
2468

Thanks for this post, Mr. Fletcher

2469

if they let us play :wink:

2470

Truthfully, the fix for this should be rather straightforward
 you can use the code from Beta to replace the accidental addition of AVX requirements. It shouldn’t be rocket science and shouldn’t be hard to test/QA. I think the problem is they are trying to lump in other fixes that are more complex.

1 Like
2471

https://us.battle.net/support/en/help/product/d2r/1930/1932/solution

1 Like
2472

I’m not mad, I’m just disappointed.

4 Likes
2473

So i might be right at something 
 we can definitely make the mark of 10000 posts.Wrap up guys and lets do our efford for the world first 10k post in d2r history! O,o

2474

Who’s Robb Fergusson? Adam said yesterday that all that was needed was a quick patch and now it’s very complex? is this an official statement?

2475

Same issue here across multiple computers. Clicking play effectively does nothing. My computers are well beyond the minimum requirements.

2476

Jep, i guess they really want my 40 euros😅

2477

Just go there and do the job www metacritic com/game/pc/diablo-ii-resurrected/
They already got a 3.1/10, make it 1.

2478

I purchased about 4 hrs ago and it says I can’t Refund. Anyone else interested in starting a Class action?

5 Likes
2479

He posted this in Adam’s tweet to address the AVX fix.
Knowing it’s Friday, and seeing his picture, I proceeded to refund the game to ensure I am within the 72hr refund window.

2480

failllllllll blizzard its been over a day and the weekend is approaching, still can’t even launch the game

2481

(From Brazil)

Até o momento não consigo iniciar o jogo, clico na opção para jogar e não carrega o game.
Lamentável, estou desanimado com essa merd@ de game


3 Likes
2482

Also waiting for an appeal
 apparently no playtime is too much to qualify for a refund

2483

Yeah I’m just doing my every few hour check in to see if you guys managed to patch the game to fix this issue. Going on a day now that I still can’t play the game I asked for. Client still won’t run.

1 Like