Around 7 PM EST on 10/20/21 I was playing D2R with my MF Sorceress. I joined a public game (no one else was in it), went to my stash, and held ‘A’ (Xbox) to change up my gloves. As I was changing gloves, the game glitched, and then canceled out. I went to log back in and the gloves I had on originally were gone. Usually, I wouldn’t care but they were Magefists, and would like to get them back. I would have taken a screenshot but it happened within a second or so.
I’m guessing because I was kicked out of the game mid-swap my original gloves (magefists) dropped on the ground or…? No idea.
Would like to report an issue and hopefully get a new pair of gloves.
Well you won’t get any items from Blizzard.
Doesn’t matter how you lost them… their bugs/issues with the game or not… they just won’t.
I lost everything cause of their bugs… Here is what they told me.
Sorry again for your loss… Right now you can just lose items/characters without warning…
It sucks I know… I won’t play till it’s fixed.
Same thing happened to me last night, except I was using the A button to quick swap my helmet. The game crashed and poof no Shako…my guess is it was laying on the floor in the old game I was in… Of course, the GM’s response was that it didn’t seem to be caused by a bug, then gave me instructions on how to wipe and reinstall video drivers.
I’m leaving my support ticket open – it definitely is a glitch/bug as I’ve heard and read multiple accounts of the same cause: Holding the A button on a controller to quick swap equipment occasionally crashes the client.